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Adobe Photoshop Family

3 Messages

 • 

1.4K Points

Wed, Nov 14, 2018 4:35 PM

Solved

Photoshop 20.0.1: Most functions in Edit, Image, Layer, Select and Filter grayed out for image opened from Lightroom Classic

Win 10 1803, LR  8.0, I7 8700k, 64GB ram Control keys inop. Most functions in Edit, Image, Layer, Select anf Filter grayed out. Images opened directly into PS all ok. Reset prefs no help.

Responses

4 Messages

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100 Points

2 years ago

I've now simply uninstalled PS 2019. Now LR defaults back to opening in PS 2018 which works fine. I'll reinstall once this has been sorted.

3 Messages

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94 Points

2 years ago

This reply was created from a merged topic originally titled Photoshop CC 2019: Problems in editing files from Lightroom.

Hi!

My photoshop recently updated to CC v.20. I usually work between LR and PS, using the LR as a raw editor and PS to do the manipulation. 
Since the update, I've experienced problems in PS. Sometimes doesn't recognize the file, not allow any function. Other times, allows it but gets really slow, presents problems in preview the effects, etc.
I'm not versed in code nor computer language, however, I cannot find any error or crash drive. CPU seems to be working normally and it seems recognized by PS. If I open the exact same file directly on PS, runs just fine. 

Kind regards,
Alexandra

140 Messages

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2.6K Points

2 years ago

This is a likely due to a known problem with the recent release of PS 20.0.1. Open PS first and leave it open. When you want to do more editing in PS on an image you are working on in LR they should  open in PS as expected with all relevant editing commands available. See earlier comments from Jeffrey Tranberry on this issue.

1 Message

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60 Points

2 years ago

Same issue for me.  Reset both LR and PS preferences and still have the problem.   If image is opened directly via Camera Raw, PS works fine.  Otherwise, we should get a rebate for LR/PS package because it doesn't work.

631 Messages

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9.6K Points

No rebate when something doesn't work. You 'agreed' for everything from them that doesn't work.

Adobe Administrator

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14.9K Messages

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286.1K Points

Here’s an easier workaround: Launch Photoshop first and then launch Lightroom. This will force everything to work correctly.

Sr. Product Manager, Adobe Digital Imaging

110 Messages

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2.1K Points

Jeffrey,
In case you didn't notice it yourselves.
To me it seems to be a Windows only problem.
All the people I've see who have this problem (myslef included) seem to be on Windows.
Hope this will help.

The workaround works fine for me and will have to do for now, but would be great if this could be solved ASAP.

4 Messages

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114 Points

I uninstalled PS 20.0.1 and reinstalled PS 20.0.0 and all is well.  

3 Messages

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80 Points

nope.. I have a mac

2 Messages

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92 Points

2 years ago

This reply was created from a merged topic originally titled No longer possible to edit LR files in PS CC after last update.

After the very last  PS update, I can no longer edit images coming from LR. For instance, I cannot duplicate layer, all menus are grayed, I cannot stamp it to other workable one, etc. If I open that image directly from PS all works fine.  It also works right in my desktop which I did not update.
Adobe Photoshop Version: 20.0.1 20181029.r.41 2018/010/29: 1197484  x64
 

2 Messages

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82 Points

2 years ago

This reply was created from a merged topic originally titled LR to PS, PS is unresponsive to commands in first instance.

Since the recent PS updates, in Lightroom Classic CC when I select 'Edit in Photoshop' on one of my .NEF images, Photoshop loads up as normal but then I am unable to do anything with the image in PS. Duplicating a layer will not work as well as pretty much everything else. I have to close the image in PS, go back into LR and select 'Edit in Photoshop' again and then everything works fine, it is just a pain having to do this every session.

2 Messages

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80 Points

2 years ago

This reply was created from a merged topic originally titled Lightroom to Photoshop flaw.

When trying to further edit a Lightroom image in Photoshop, I use PHOTO>Edit In> Photoshop 2019. When the image comes up in Photoshop, everything in the FILTER tab is greyed out, including all installed plug ins. When I uninstall 2019, and use 2018, everything works perfectly. What's the problem? This problem exists on two separate computers.

6 Messages

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144 Points

See above work-around - simply start Photoshop before you interact from Lightroom.

36 Messages

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784 Points

2 years ago


Reading this thread, it seems that everyone is reporting this issue between Lightroom and Photoshop. I am not a Lr user, but I do use Br and Ps and I have this problem when browsing Br and then opening an image through ACR to Ps. Most menus are grayed out. I am on Windows 10. I have rebooted, uninstalled/reinstalled Ps CC 20.1 and still the problem persists. If I launch Ps before I send an image from Br everything seems fine. This is my workaround until the issue is fixed.

My two cents worth,
Peter

631 Messages

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9.6K Points

That's worth to be differentiated, as what I noticed Adobe fixes one bug at time, without looking for similar issues until reported as well.

110 Messages

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2.1K Points

I do have the problem when going from LR to PS, but not when I go from Bridge to PS ...

140 Messages

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2.6K Points

I just did some testing on my Win 7 Pro 64 bit system. I am running the latest versions of Lr (8.0), Ps (20.0.1), ACR (11), and Br (9.0.1.216 x64). Tried opening both CR2 (Canon RAW), and PSD files from Lr and Br in Ps with Ps not running. I experience the same issues reported above with Ps when opening these files from Lr; they cannot be edited with many options greyed out. However, when performing the same experiment opening files from Br in Ps, they open as expected in Ps and can be edited as expected. The PSD files open directly in Ps, the CR2 files open in ACR within Ps. If Ps is running already when I perform these experiments there are no issues.

631 Messages

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9.6K Points

36 Messages

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784 Points

To reiterate, I don't use Lightroom, but I still experience the problem between Bridge CC 2019 and Photoshop CC 2019. To characterize the issue a little more...

I open Br CC 2019 but Ps is not running. I open a .NEF file which causes Br to launch ACR 11.0 and then I Open Image from ACR which launches Ps CC 2019 and the menus are grayed out.

But if ... I open Br CC 2019 and Ps is not running. I then open a .NEF file with open with > and choose Adobe Photoshop CC 2019 (default), again ACR 11.0 launches. I then open from ACR and Ps CC 2019 launches and this time the menus are fine.

Also if I launch Ps CC 2019 before I open from ACR then the menus are fine.

I guess, thinking about it as I write this (and the morning coffee settles in), when I have Br open with... using Ps, this first launches Ps in order to open ACR from Ps, which in turn is maybe not so different from me launching Ps first.

Peter

594 Messages

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11.2K Points

2 years ago

Where are all regression tests gone, long time passing ?
Where are all regression tests gone, long time ago ?
Where are all regression tests gone ?
Developers dropped them everyone.
When will they ever learn ? Oh when will they ever learn ?



 

--
Patrick
www.ppphoto.fr
Hamburg ist der wahre Grund warum
Kompassnadeln nach Norden zeigen.

3 Messages

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132 Points

But Adobe has learned and is saving money. Now we, their customers are the regression testers.

2 Messages

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82 Points

2 years ago

This reply was created from a merged topic originally titled Bug while exporting picture from LR to PS with Ctrl+E.

When exporting a picture from LR classic CC (version 8) to PS (buid 20.0.1) the menu items in PS  stay disabled (like there is no picture open). When I first open PS (no file open) and then exporting the picture the menu items are able. 

4 Messages

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114 Points

2 years ago

When this issue is fixed, how can we find out?  Does Adobe have an official notification process?  Tech support says the integration issue between LR and PS 20.0.1  is a know issue.  They apparently keep pushing the defective version.  I've gone back to 20.0 and don't want to upgrade until this issue is fixed.

Adobe Administrator

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8.2K Messages

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117.4K Points

When fixes are issued, we reply to the individual threads here. If you've subscribed to this thread, you will get an email notification. If not, this thread is the place where you would check.
 

Adobe Photography Products

Quality Engineering - Customer Advocacy

41 Messages

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948 Points

Yes, but WHEN will it be fixed? An UPDATE would be nice.

As others have noted, it seems like your CUSTOMERS are the Regression Testers now. 
I mean, isn't fairly basic development / QA testing to ensure that the BASIC FUNCTIONALITY isn't broken by any new code? Isn't this in Dev/QA 101?

1.5K Messages

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20.1K Points

Right, ONLY Adobe products have bugs.
Sarcasm off.

Author “Color Management for Photographers"

12 Messages

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256 Points

I used to be a software developer. (Want help porting this beast to Linux?) Anyway, I don't require a "when". I want to know has the cause been isolated? Have you reproduced the problem reliably? Is a developer assigned the task? In crude, imprecise terms, what is he/she saying about progress?

1.5K Messages

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20.1K Points

The cause? Only an Adobe engineer can tell you and that isn't going to happen here. When it's fixed and released, we can talk.

Author “Color Management for Photographers"

5 Messages

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156 Points

2 years ago

I don't know if it has anything to do with it, but after reading someone has Flickr installed, I realized I didn't have this problem until I added the Flickr publishing service about a week ago. Could just be a coincidence.

560 Messages

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11.9K Points

Pure coincidence.. also because Adobe have confirmed it as a bug and looking into it.

4 Messages

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114 Points

2 years ago

I don't have Flickr and still had the problem.

110 Messages

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2.1K Points

2 years ago

I haven't read all the latest replies, but someone brought to my attention they have the same problem when opening a photo from Bridge.

I could not replicate that problem myself, but maybe worth looking into by Adobe?

1 Message

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60 Points

2 years ago

I don't know if this will work for others, but it works for me.

I work with Bridge and PS and had the same issues, below is how I solved this,

Open Photoshop with a TIFF or PSD file, which has layers.

Do not open via ACR, but directly in Photoshop, do not open with Photoshop already opened.

I Just select a new layer in that file, which fixes the problem for all other files and the grayed out area's.

 

However, I need to do this every time I start Photoshop again.

It's a silly issue, but it gives me time to wait for a fix weithout the need to uninstall/install