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52 Messages


914 Points

Sun, Nov 18, 2018 5:39 PM


Missing folders in Library folder view

I've run into something a few times with Lightroom (both older versions and now the latest version, Lightroom Classic CC 8.0) in which at times the folder list in the Library module cuts off and does not display the bottom folders.  When that happens, the scroll bar is present but the folder list ends prematurely, often with dozens of folders missing at the bottom.  That complicates things because my naming convention for photo shoots involves folder names that start with the date, so my latest shoots are always at the bottom.  The solution has been to restart Lightroom -- and if that doesn't work, to reboot the computer.  Eventually the folder view is complete again... until the next time.

I thought the issue might be an odd quirk localized to my computer but it happened again today as I'm migrating to a brand new computer.  Brand new install of Lightroom Classic 8.0 on a clean install of Windows 10 Pro, with my catalog transferred over.  I fired up Lightroom and right off the bat the folder view was cut off with a few dozen folders missing from the bottom of the list.  I restarted Lightroom several times, rebooted the computer several times, but the missing folders remained missing.

Over the last few months I developed a hunch that this issue is related to screen resolutions (I have a 4K laptop with two larger external monitors) so I tried changing the screen resolutions and scaling settings in Windows and... after trying several options I got the folder list to be complete again.

It seems to me that there's a bug in Lightroom that doesn't always account for resolution and scaling settings.  Anyone else run into this problem?  I know I can filter the folder view for a specific folder name (which I didn't think to try when folders were missing), but I'm hoping this bug gets identified and resolved.

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226 Messages


3.9K Points

2 years ago

Does your issue perhaps tie into the issue of LR/WIndows only allowing 1500 folders, keywords etc to be viewed ??

See last post on:

52 Messages


914 Points

Interesting.  I don't know.  But I really don't think that this is a Windows issue.  The folder views showed up on my old computer, and now show up on the new computer after playing around with resolution and scaling.

My uneducated* guess is that there's a quirk in the code that deals with resolution and scaling and longer lists.

* I was a software developer for 20 years but that doesn't mean my guesses are right.  :-)