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Adobe Photoshop Family

4 Messages

 • 

122 Points

Sat, Jun 9, 2012 7:19 PM

Closed

LR4.1 not importing video anymore.

I'm using lightroom 4.1, and it wont import video anymore. It has previously although its been very erratic both to import and play. Its not a file issue as ive tried at least 4 differnet formats that play elsewhere. Ive also removed previous imported video files in lightroom and tried to re-import. Gives same error "there is a problem with the video file (1). Have tried re-install and stopping dynamic link as mentioned in another post, but nothing makes any difference. Has anyone experienced the same and found a solution please. thanks

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Responses

1 Message

 • 

60 Points

8 years ago

Try disabling your firewall temporarily. This solved the issue for me.
I then checked my firewall settings and found it had been blocking the dynamiclinkmanager and dynamiclinkmediaservice.