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Adobe Photoshop Family

4 Messages


122 Points

Sat, Jun 9, 2012 7:19 PM


LR4.1 not importing video anymore.

I'm using lightroom 4.1, and it wont import video anymore. It has previously although its been very erratic both to import and play. Its not a file issue as ive tried at least 4 differnet formats that play elsewhere. Ive also removed previous imported video files in lightroom and tried to re-import. Gives same error "there is a problem with the video file (1). Have tried re-install and stopping dynamic link as mentioned in another post, but nothing makes any difference. Has anyone experienced the same and found a solution please. thanks

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1 Message


60 Points

8 years ago

Try disabling your firewall temporarily. This solved the issue for me.
I then checked my firewall settings and found it had been blocking the dynamiclinkmanager and dynamiclinkmediaservice.