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3 Messages

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90 Points

Mon, Oct 9, 2017 9:07 PM

lr crashes konstantly in the develop module, have to restart every time

lr crashes konstantly in the develop module, have to restart every time

Responses

Employee

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1.7K Messages

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32.4K Points

3 years ago

Which version of Lr and what is the OS version?

You mean your machine restarts by itself while you are in the develop module? Or you have to start Lightroom?

If it is the later, try https://helpx.adobe.com/lightroom/kb/lightroom-gpu-faq.html to update your GPU driver and/or disable the GPU acceleration to see if it helps.

Try also to reset Lr preferences by holding down Shift+Alt (or Option on Mac) when launching Lr to see if it helps.

Principal Scientist, Adobe Lightroom

253 Messages

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3.3K Points

3 years ago

What more to say then Simon Chen without more explanations from you Roger

3 Messages

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90 Points

3 years ago

MacOS High Sierra, Lightroom-version:  CC 2015 [1014445]. After the crash Lr wont start up again unless I reboot my Apple Macbook pro sept 2014.

Employee

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1.7K Messages

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32.4K Points

3 years ago

Hi Roger, It looks like your version of CC 2015 [1014445] is not current. The latest Lightroom CC version is CC 2015.12 [ 1126820 ]. Try update to the current version of Lightroom using the Adobe Creative Cloud app (see https://helpx.adobe.com/lightroom/kb/keeping-lightroom-up-to-date.html). Or you can try to download and install manually from here:

https://helpx.adobe.com/lightroom/kb/lightroom-downloads.html

Principal Scientist, Adobe Lightroom

3 Messages

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90 Points

3 years ago

Thank you for the help, I had to go all the way to Solution 5: Remove the affected Creative Cloud application, and then reinstall it. It seems to be working and I hope it will work for a long time now.
Time to go to sleep (Paris, Stockholm time)
Best Regards
Roger