brett_gilmour's profile

59 Messages

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1K Points

Wed, May 22, 2019 5:34 PM

LR Classic V 8.3: Sorting by 2 Star rating is activating 1 star or 5 star sort

LR Classic V 8.3 running on Windows Pro 10 on a Desktop

I'm trying to sort images by 2 Star rating. When I click the mouse on 2 stars, LR is instead alternating between activating  a 1 star or 5 star sort. 

www.brettgilmour.com

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Adobe Administrator

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10.2K Messages

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137.3K Points

2 y ago

Are also setting the "="sign to the left of the Stars?
Adobe Photography Products

Quality Engineering - Customer Advocacy

59 Messages

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1K Points

Hi Rikk, no. I should have described this better.

Instead of two stars lighting up, either 1 star or 5 stars are lighting up in the area where we choose how many stars we are sorting by. In turn the sort then either sorts by one star or by 5 stars.

www.brettgilmour.com

Adobe Administrator

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10.2K Messages

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137.3K Points

Ok. It is working fine for me on Mac 10.14.4

Mouse/Tablet drivers up to date? That would be a good first place to check. If they are up to date, probably next stop would be a preference reset: 

A Preference File will survive a Lightroom uninstall/reinstall. Sometimes weird behavior is corrected/cured by resetting the preferences. 

Reset Procedure:

1. Close Lightroom.
2. Hold down [Alt/Opt]+[Shift] while restarting Lightroom. 
3. Overwrite the Preferences when prompted by the dialog.
4. Close Lightroom.
5. Restart Lightroom.

Does the behavior continue after resetting the preferences?
Adobe Photography Products

Quality Engineering - Customer Advocacy