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Adobe Photoshop Family

10 Messages

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260 Points

Mon, Aug 12, 2019 3:23 AM

Looking for a Lightroom exit strategy

Dear Adobe,

Your Lightroom strategy is morally reprehensible and completely unacceptable. Asking people to pay $120 a year just to access their photo library is extortion! 

You are forcing me to look for an alternative raw editor and digital archive management software. 

Your inconsiderate pursuit of short-term economic self interest, essentially pure greed, is forcing me to end a 20-year relationship of supporting your company and enthusiastically using your products. This has been a hard decision to make and it leaves me feeling deeply saddened. 

I was hoping a few years ago that you would offer some way out for people who have trusted you and invested all of their creative photography work (photo editing and organizational tagging) into your Lightroom system, for example, by creating a monthly access plan or selling a perpetual license exit copy of Lightroom, but you have done neither of these things. I cannot imagine paying $120 a year (or more) for the rest of my life just to keep my photo library intact and functional.

Sincerely,
Dexter

Responses

2 Messages

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90 Points

a year ago

The big issue is the access to the the images by the relatives of a deceased licensed user of Lightrooom. From reading this thread it seems that the relatives will be able to access the editted images using the Lightroom desktop. Now all we need is some simple instructions to pass on to the survivor on how to see and export the images.
or for Adobe to create a superset of the user controls for the survivors use.
or for
the Likes of The Lightroom Queen to produce a sample single page document that Lightroom Users can customise with their local information (eg drive, folder organisation etc) for the successor to use. 

Champion

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5.9K Messages

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104K Points

That's an interesting idea! If you have thoughts on what it should include, I'd be open to creating that.

Victoria Bampton a.k.a. The Lightroom Queen

www.lightroomqueen.com

Author of Adobe Lightroom Classic - The Missing FAQ and Adobe Lightroom - Edit Like a Pro books.

2 Messages

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90 Points

Victoria - here are some thoughts

The document could have two sections:
The role of the bequeather.
Actions for the recipient assuning no existing licence.

The bequeather's document  a form for details of where the components are stored (and backed up)

The recipients document -  refers back to the bequeather's document and explains how to access the images (assuming no valid licence).
Provides examples of how to view the images, how to print, how to export to printable files both for printing and viewing.

The recipients document should not replace any of the existing Lightroom Queen manuals, although the existing manuals could be expanded to include these two documents.

Hope this gives you a few points to start with.

Champion

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5.9K Messages

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104K Points

Thanks Derek, I've added your suggestions to the note in my to do list. 

Victoria Bampton a.k.a. The Lightroom Queen

www.lightroomqueen.com

Author of Adobe Lightroom Classic - The Missing FAQ and Adobe Lightroom - Edit Like a Pro books.