Skip to main content
Adobe Photoshop Family
serge_beauchamp's profile

7 Messages

 • 

170 Points

Mon, Jul 11, 2011 12:46 PM

Solved

Lightroom: The info overlay shows visual glitches (3.4.1)



Lightroom 3 shows visual glitches with overlays on top of the image, as seen in the attachment.

I'm using Lightroom 3.4.1 64 bit on Windows 7 64 bit, 24GB of RAM, and a Nvidia GTX 590 graphics card.

Responses

Official Solution

Adobe Administrator

 • 

15.9K Messages

 • 

295.3K Points

8 years ago

Have you tried updating the video driver directly from the manufacturer's website?

http://blogs.adobe.com/crawlspace/201...

Seems to have solved issues for other users:

http://feedback.photoshop.com/photosh...

Sr. Product Manager, Adobe Digital Imaging

947 Messages

 • 

13.9K Points

10 years ago

Does it do this all the time for you? Only when LR is maximized?

I've seen stuff like this, but it's rare for me, and I can never get it to repeat.

7 Messages

 • 

170 Points

10 years ago

It's very easy to reproduce for me, I just have the info overlay displayed, and switch between pictures. It also happen when I switch to Develop/Library mode.

I would say it happens maybe 20% of time when I flip to a picture.

I can reproduce it when the window isn't maximized as well.

427 Messages

 • 

7.7K Points

10 years ago

Perhaps it helps to update the graphics card driver to the newest version (assuming this hasn't been done already).

7 Messages

 • 

170 Points

10 years ago

I'm using the latest drivers (275.33). I tried to disable multi-GPU (SLI) too, and it didn't solve the problem.

Adobe Administrator

 • 

15.9K Messages

 • 

295.3K Points

Which particular card do you have?

Sr. Product Manager, Adobe Digital Imaging

7 Messages

 • 

170 Points

Nvidia GTX 590

Adobe Administrator

 • 

15.9K Messages

 • 

295.3K Points

You could try rolling back to:

http://www.nvidia.com/object/win7-win...

Or roll the dice with a newer beta driver:

http://www.nvidia.com/object/win7-win...

Sr. Product Manager, Adobe Digital Imaging

Champion

 • 

1.4K Messages

 • 

24.5K Points

10 years ago

Does it happen when I-tunes is closed?

7 Messages

 • 

170 Points

10 years ago

Yes, unfortunately.

I closed iTunes, open Lightroom, press CTRL-I:

947 Messages

 • 

13.9K Points

10 years ago

Do you have Nvidia NView running?

7 Messages

 • 

170 Points

10 years ago

No, I don't have this program installed.

7 Messages

 • 

170 Points

10 years ago

I'd like to underline that Lightroom is the only program on my machine that has those visual artifacts, from what I can see. Everything else runs fine.

Champion

 • 

1.4K Messages

 • 

24.5K Points

10 years ago

Serge,

Nearly very time I have seen this it has been a video driver issue. NVidia seems to be particularly susceptible to conflicts. Sometimes reverting back a driver will make the issue go away. I run NVidia cards and the problems seems to come and go with driver updates.

I asked about I-tunes because I see seemingly random issues with I-tunes from time to time. So much so that it has become my default initial test.

Lightroom has a way of exposing video card and monitor profile issues. Often you see the problems in Lightroom first. It is a pretty good canary for Video/Profile/Ram and Harddrive failures.

Champion

 • 

677 Messages

 • 

8.7K Points

8 years ago

There are tons of similar report in the U2U forums about similar artifacts. In many/most of them the solution is to updat ethe Logitech wireless mouse driver (SetPoint).

http://forums.adobe.com/message/49456...
http://forums.adobe.com/message/46284...
http://forums.adobe.com/message/45146...
http://forums.adobe.com/message/44616...
http://forums.adobe.com/message/44603...
http://forums.adobe.com/message/44572...

5 Messages

 • 

116 Points

I also updated Logitech wireless mouse SetPoint and
the artefacts are gone ( so far.) Limited test period

4 Messages

 • 

112 Points

8 years ago



This reply was created from a merged topic originally titled
LR4 image redraw artifact.

5 Messages

 • 

116 Points

8 years ago

Since installing LR4
when using either LR3, LR4.1 or LR 4.1RC there are often screen artefacts near the top of the screen. Main screen and second screen.
They seem to be related to the Info for the photo. If I switch photos and come back they are gone.



This reply was created from a merged topic originally titled
lightroom 4.1 rc screen artefacts.


Note: This topic was created from a reply on the LR4 image redraw artifact topic.

This reply was created from a merged topic originally titled
Lightroom 4.1 rc screen artefacts.

2 Messages

 • 

92 Points

8 years ago

Sometimes, usually when I switch from Library to Develop mode, a visual defect manifests itself. I have to force the LR window to repaint to get rid of it.
I run the latest LR on Windows 7 Ultimate/64 in dual-monitor configuration, NVIDIA G470 card. One monitor is rotated to portrait.

If you look closer you'll see that the LR-supplied text (filename, lens/camera model) on an affected area lacks Cleartext (antialiasing) effect.

Thanks,
Kirill
P.S. I'm sorry for a somewhat offensive photo used for an illustration :-) It wasn't intentional.



Lightroom version: 3.4.1 [749592]
Operating system: Windows 7 Ultimate Edition
Version: 6.1 [7601]
Application architecture: x64
System architecture: x64
Physical processor count: 8
Processor speed: 2.7 GHz
Built-in memory: 12279.1 MB
Real memory available to Lightroom: 12279.1 MB
Real memory used by Lightroom: 472.6 MB (3.8%)
Virtual memory used by Lightroom: 553.2 MB
Memory cache size: 31.6 MB
System DPI setting: 96 DPI
Desktop composition enabled: Yes
Displays: 1) 1024x1280, 2) 1920x1200
Serial Number: 116040013409732096180814

Application folder: C:\Program Files\Adobe\Adobe Photoshop Lightroom 3.4
Library Path: G:\camera\2011\LightRoom\2011.lrcat
Settings Folder: C:\Users\kika\AppData\Roaming\Adobe\Lightroom

This reply was created from a merged topic originally titled
Visual rendering bug in LR 3.4.1/Windows/Nvidia 470..