24 Messages
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450 Points
Sun, Jul 10, 2011 4:32 AM
Solved
Lightroom: Tethering Bug: OSX 10.6.8 + LR 3.4.1 [Nikon]
I am a professional photographer who relies heavily on LR for my digital workflow. I tether my Nikon D3 and D3x to LR frequently. I've never had an issue with tethering my cameras to LR until this past week. And, after much frustration and processes-of-elimination and testing the issue across multiple machines, I BELIEVE that the problem has to do with the latest OSX 10.6.8 update when running LR 3.4.1.
You can read my initial post about this problem on Adobe forums here http://forums.adobe.com/message/37883... when I was stumped about why it was happening.
Then you can see my follow-up post about this problem today here http://forums.adobe.com/message/37894... and why I think it has to do with the recent 10.6.8 update.
Please feel free to contact me for anymore information. I really hope you can look into this issue.
Thank you,
Scott Woodward
You can read my initial post about this problem on Adobe forums here http://forums.adobe.com/message/37883... when I was stumped about why it was happening.
Then you can see my follow-up post about this problem today here http://forums.adobe.com/message/37894... and why I think it has to do with the recent 10.6.8 update.
Please feel free to contact me for anymore information. I really hope you can look into this issue.
Thank you,
Scott Woodward
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7 years ago
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issue
d3x
d3
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problem
apple upgrade
bug
tethering
apple osx
hanging
lightroom
d700
Responses
jean_pierre_potez
3 Messages
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80 Points
9 years ago
(neither on adobe.com/downloads nor through lightroom->search for update)
:-(
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jim_burgess
86 Messages
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1.3K Points
9 years ago
http://blogs.adobe.com/lightroomjourn...
Release candidates are usually found on the Adobe Labs site.
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michael_lynch_3062689
7 Messages
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122 Points
9 years ago
Here are my most recent results:
LR 3.6 RC continues to have the same memory leaks as previous versions.
This, while I am editing an import of around 400 Nikon D700 (raw&jpg) images and applying adjustments as I go through it. My adjustments are mainly cropping and lighting (often adding fill), vignette and the occasional spot removal tool.
(But rarely adding an adjustment brush or gradient this time.)
In this latest attempt, I was making adjustments to previously edited images and re-exporting them (using "export with previous") as I went along. Eventually LR reported "not enough memory" to export and soon after I found that purging memory only purges enough memory to export a single file before running out of memory again.
Closing and reopening LR seems to temporarily solve the problem (until the available memory fills up again).
For this job I am using my (at the time, high end) 3yr old desktop using up-to-date Win XP with Nvidia display and Spyder Pro-3 adjustments.
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http_wwwmyphotoqnlphotographers119_peter_dellenbag
3 Messages
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82 Points
9 years ago
All these people are not dumb and would like to spend time
shooting instead of "tethering" a camera that was pretty easy some time ago.
My D700 and a colleagues Canon D1 and my sons Canon D400 do not shoot tethered anymore !! Bought a short usb-with-gold-plugs and now it transports a few more frames ± 10, before starting to stop ... grey thumb in LR and the spinning wheel. Stopping LR helps of course but after startup the same problem.
Hopefully my system screenshots are uploaded as well ....
Would you try to come-up with a helping fix ?
Thanks in advance,
Peter Dellenbag Amsterdam
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http_wwwmyphotoqnlphotographers119_peter_dellenbag
3 Messages
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82 Points
9 years ago
± 3 mtr. ( a little short for studio / location) but i'm happy so far .
Before LR3 it was possible with an usb 6 mtr. cable (with repeater)
Thanks it took you guys a long time ?
Peter
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paultrantow
11 Messages
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182 Points
9 years ago
It just seems like there are a million moving targets out there, but there have been a couple interesting comments here regarding the stupid cord. Could it be?
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http_wwwmyphotoqnlphotographers119_peter_dellenbag
3 Messages
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82 Points
9 years ago
And still doesn't. ± 3 mtr. and a small camera usb connection cable with "gold" contacts ... The original Nikon cable does not work anymore.
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philip_durrant
6 Messages
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110 Points
9 years ago
* Make/Model of camera
5D mk1
* OS version
Lion 10.7.2 (macbook air 2nd gen)
* What problem you're having - can you shoot anything through tether?
- LR recognises the camera but not the settings on the camera.
- Also doesn't import any photos
* What, if any, steps gets the camera tethering again after you have the problem?
- Nothing resolves it.
* What length USB cable are you using?
- 5m
* Have you tried a shorter cable?
- Yes, 1m (brand new cable)
* Have you tried a different USB port?
- Yes
* Are you using a USB hub? Powered or unpowered?
- No
* Did tethering work for you previously?
- Yes, in sept 2011 using up to date version of snow leopard (although temperamental - often had to stop tethered capture and restart for it to work)
* When you're tethering, how do you normally shoot? Do you do a bunch of big bursts, followed by a pause to let the computer catch up? Or is it more steady? If you shoot very quickly, can you get the problem to still happen if you shoot more slowly?
- When it worked pre-lion, I shot slowly, 1 at a time.
* Are you adjusting the camera settings quite a bit as you tether? Does that seem to have anything to do with the failure?
- No
* Open "About This Mac" from the Apple menu, then click "More Info". In the window that opens, select "USB". Your camera should be listed under "USB High-Speed Bus". Click on it and look at what it says for Speed. Does it say "Up to 480 Mb/sec" or "12 Mb/sec"?
- Upto 480 Mb/sec
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joel_aron
4 Messages
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100 Points
9 years ago
Just looking through this thread, I wonder if Adobe is even responding to this issue. So.. I sit here, w/ 8 different length usb cable, a 5D, and a up to date mac w/ LR up to date.
I think that tomorrow.. I will try calling Adobe. Has anyone tried that yet? I can't imagine that they would let such a professional tool fail like this, with such an important, and relied upon feature. Sad. Don't know what I'm going to do this weekend for my shoot. Thank you Adobe... please help.
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kevin_tieskoetter
43 Messages
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1.1K Points
9 years ago
1
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philip_durrant
6 Messages
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110 Points
9 years ago
My thoughts - Canon and Nikon's success must stem from (in part) producing well built products with a lasting legacy. By making their products obsolete in this way is greedy, and will in my opinion start to chip away at that legacy.
FYI - my response from canon regarding this issue. (canon's number at the bottom - maybe if enough people call them they will sort this out?)
-----------------------------
Thank you for your e-mail and for contacting Canon.
Further to your enquiry regards availability of software for your [enter product name] and the Mac OSX 10.7 environment.
We are sorry to advise that the drivers and software for this OS has not been developed at the moment. Our development department are working on the compatible products and it is just a matter of checking the OS support page for compatibility and then the download page for upgrades to your software.
The New OS Support page can be located via the following link:
http://www.canon-europe.com/operating...
and the download page for your product can be accessed via the following link:
http://www.canon.co.uk/Support/Consum...
Yours sincerely,
Raluca van den Enden
Canon Services & Support
Tel: 0844 369 0100
Opening hours: 09.00 - 17.00 hrs (Monday to Friday)
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kevin_tieskoetter
43 Messages
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1.1K Points
9 years ago
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philip_durrant
6 Messages
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110 Points
9 years ago
Adobe have chosen not to support the 5D (despite how the LR is advertised). Adobe's poor relationship with Apple seem's to be at the source of the problem? That shouldn't be made my problem.
I'm going to trial Capture one which I understand has no problems with tethering to the 5D. Perhaps they don't have such a bad relationship with Apple? If so this should help avoid any other problems going forward.
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steven_a_ruegnitz
2 Messages
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80 Points
9 years ago
x 10.7.2 with a Nikon D3s. Yes if I do what the Adobe FAQ says to restart everything it does indeed capture for 5 or 10 minutes but then I have to restart it all again.
I am not sure if its related (as I am a new mac user - lived in a windows world for years) I am seeing what appears to be another picture program come up during the restart. I kill that program to stay in LR but not sure what I can do to make that go away and not be in the way at all.
In any event so far nothing in the Adobe FAQ seems to get me beyond the stop and restart everything answer
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paultrantow
11 Messages
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182 Points
9 years ago
Here's how to fix the iPhoto distraction:
http://support.apple.com/kb/TA26553?v...
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