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Adobe Photoshop Family

2 Messages

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700 Points

Tue, Sep 29, 2015 1:48 PM

Planned

86

Lightroom: Support for importing Live Photos (iOS 9, iPhone 6s)

Just got iphone 6s. One new feature is "Live Photos" which while taking a still picture also takes a 3 sec movie. When imported into Apple's Photos app each Live photo becomes 2 files, a movie file and a normal picture file that can be edited. In lightroom the imported Live photo file is only a movie file, which can"t be edited. Can this be changed in a future update so that importing also gives a normal still picture file and a movie file?

Responses

23 Messages

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722 Points

2 years ago

Reading through this thread. Can someone confirm if Lightroom Classic on desktop and Lightroom CC desktop have full compatibility with importing Live Photos? I see the phone mentioned in the title so wasn't sure if there is another thread on adding support on desktop (if it doesn't already exist), and if it supports the native files, meaning not just converting to a .mov file or something. So that if you were to export back to Apple Photos it would still be one photo and not jpeg+mov etc or such. Any insight would be most helpful. Thank you!

15 Messages

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396 Points

This is exactly what I mentioned in my comment and what I'm asking for too.

I believe the most people don't really know what Live Photos are because they don't own an iPhone with this function or whatever reason there might be. Because answering „Lightroom supports Live photos“ ist plain wrong.

So thanks, maybe your wording will help to understand better, what we are talking about when we're asking for real Live Photos support.

23 Messages

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722 Points

Yes, sometimes companies like Adobe don't fully understand all the nuance of Apple specific features like companies such as Pixelmator, Serif, and such that fully embrace those technologies. I have to think that the engineers do understand, and its more just many forum members who don't have the latest Apple devices don't understand exactly how these tech items work and thus how to fully support them. I'm very hopefully Adobe will fully support these items, but may just require more people to reiterate we need full support for these items rather than just supporting Importing and then moving on to another item on the checklist.

15 Messages

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396 Points

Despite the fact that Live Photos were introduced almost three years ago and the iPhone is a very popular camera device also for semi-professionals and professionals, Lightroom still shows no signs to implement this feature with native support. And if you search Google on this topic, there are almost no useful results.  So my expectations that Live Photos will ever be fully supported by Lightroom are very, very low. I really love working with Lightroom but I don't have the time nor passion to use more than one photo editing app. And since Live Photos are a big part of my portfolio, together with SLR photos maybe I'll take a closer look to alternatives. 

23 Messages

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722 Points

Hopefully it's more a matter of Adobe not fully understand the problem (and maybe they think they already support Live Photos and that they just don't support HEVC Videos), without realizing they don't actually truly support Live Photos yet. But yes, where it's been 3 years it is a bit concerning. With Serif (the makers of Affinity) supposedly working on their own Lightroom competitor which is almost guaranteed to support all of Apple's native formats 100% from day one, I imagine Adobe will want to beat them to the punch rather than having to catch up once Serif releases that app. Whether it's Serif or Adobe starts supporting Apple's native features, and Apple does a 180 and improves Apple Photos for pro users (very doubtful), hoping it eventually there is one app that does it all.

15 Messages

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396 Points

I didn't know that Affinity is working on their own "Lightroom" version. As they make very good products this are very, very good news. If they fullfill all my Live Photo dreams I'm the first to make the switch. Thanks for the information, Chris.

Employee

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115 Messages

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2.3K Points

2 years ago

Importing Live photos is supported by Lightroom. However, if the device is running iOS 11 or later and photos are captured in High Efficiency format, the corresponding live photos will be HEVC encoded which are not currently supported by Lightroom. So, the live photos will not be imported, HEIC image files will be imported though.
Please note that HEIC files are supported in Lr Classic (mac only) from 7.4 release.

To capture images in a compatible format:
  1. Open the “Settings” app on the iPhone and go to “Camera”
  2. Choose “Formats” and select “Most Compatible” to capture iPhone photos in a compatible format
-Satish

15 Messages

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396 Points

Sorry, but you didn't listen carefully. We are not asking for video support. We are asking for real Live Photos support. This official video explains what Live Photos are: https://www.youtube.com/watch?v=i_6tzqVk5ag
But you have to use it yourself to get to love it. : )

15 Messages

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396 Points

Update: The best is, when you swipe through your albums, they show you this tiny movements as you swipe. This on Lightroom and the ability to export and reimport working Live Photos to photos app on mac would be the highly demanded feature.

23 Messages

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722 Points

Patrick, yes I agree, that it sounds like currently Lightroom doesn't fully support Live Photos, where one can take a default Live Photo on a new iPhone, and export from say Apple Photos on Mac and import into Classic or CC, be able to hover over and see the Live Photo in it's native format, and then be able to export back to Apple Photos some day without any loss of features. The problem it seems is if one looks at the headlines, on new features in Lightroom one would think Live Photos is fully supported, (other than video files (HEVC) which is different from Live Photos, and thus people may migrate their Live Photos to Lightroom and then realize it's not fully supported and people won't keep asking for Live Photos in masses because people will assume it's already supported fully even though it seems to not be. Also to not, HEIC files are not compatible with Lightroom Classic or Lightroom CC on Mojave, which means HEIC support will break for all users upgrading to the latest macOS version next month so hopefully a fix is in the works for that issue.

23 Messages

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722 Points

To others who read the Adobe suggestion to, "Choose “Formats” and select “Most Compatible” to capture iPhone photos in a compatible format" I would not recommend that as that will change those HEIC files to be exported as JPG and the the Live Photos will simply be converted to h.264 videos meaning it will be a normal video versus a Live Photo, and doesn't support 4K at 60 fps nor 1080p at 240 fps. So that suggestion does not help in supporting native Live Photos. 

15 Messages

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396 Points

Sometimes it's very hard to understand the priorities of Adobe's Lightroom developers. There's almost every month an camera raw update for every new dslr format but some really wide spread formats like HEVC are still not supported despite the fact that their other products like the Media Encoder are supporting it. It seems like the don't communicate that much internally. Weird.

32 Messages

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852 Points

SatishT, I get that you're not in control of what the developers do but going BACKWARDS in the photo format on our phones just to make them compatible with LR is ridiculous. Also ridiculous is that apparently an OLD version of LR supports HEVC but newer versions do not? That's insane.

6 Messages

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238 Points

2 years ago

3 years already and there's still no sight of supporting Live Photos in Lightroom CC.  Is it really that difficult to be able to back up a Live Photo and be able to export it as Live Photo back to the Camera Roll?

I heard Google Photos was able to do that already.

Adobe Administrator

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8.6K Messages

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122.3K Points

Different than content of the thread.

Please reference the new conversation here: Export as a Live Photo back to Camera Roll?
Adobe Photography Products

Quality Engineering - Customer Advocacy

8 Messages

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202 Points

2 years ago

It's disappointing to see language like "Importing Live photos is supported by Lightroom." - at best this is stretching the truth.

Treating the video portion as a separate asset is not how live photos are meant to work. I strongly suspect users don't want every photo they take with their iPhone to appear twice in their library - but this is what we get now.

More than 3 years on from live photos, it's sad that Adobe has ignored this great feature.

15 Messages

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396 Points

Amen! That's exactly what I'm talking about. As Adobe isn't communicating this at all, there's only one hope: Affinity. They seem to understand the Apple universe so they'll come up with a "better" Lightroom.

6 Messages

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238 Points

I want Adobe to take my money, but Google Photos has much better backup and restore solution for me.  I was able to backup a Live Photo to Google Photos and restore the photo back to my iPhone exactly like original.  There're other usability details (like swipe to go back, swipe down on picture to close) in the Google Photos apps that are better as well.

15 Messages

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396 Points

Google Photos is no alternative to Adobe Lightroom Classic (to me). Maybe an alternative to Apple Photos but that's it. Lightroom is a really great app where all your images come together and you finetune them with professional tools not just filters. That's the reason why it's so important, that Lightroom can handle all of your media files (at least photos) because that's the place where they all come together. There you filter out, do edits and fine tuning and at the end export them to whatever you want. In my case Apple Photos but Google Photos would be great as well.
Only problem: The lack of support of Apple Live Photos from beloved Lightroom interrupts this otherwise frictionless workflow. And this is a shame because Lightroom constantly adds support for new camera file formats but leaves the good old Live Photo completely out. Tell us why, Adobe! Why?!

13 Messages

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396 Points

2 years ago

With the Android cloning this feature, e.g. Samsung having motion photos, it becomes even more important for Adobe product folks to wrap their heads around the photo+video package.  Just clone the way Apple does it folks!:)

18 Messages

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698 Points

2 years ago

This reply was created from a merged topic originally titled Support for Apple Live Photos (iOS).

Currently users are unable to migrate all their photos from Photos to Lightroom since many formats are not fully supported such as Live Photos.
Live Photos can be visualized in Google Photos so it does not look like it is an Apple issue...
Please add full support for Live Photos.

32 Messages

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852 Points

2 years ago

At this point it is completely ridiculous that LR does not support Live Photos. I'm not even talking about "full" support in terms of treating them as a single file. Personally I think it's debatable and subjective whether that is actually better than separate files. What I'm talking about is the lack of support for HEVC and suggesting users go back to an older file format to gain compatibility with LR rather than doing the right and logical thing and adding support for new / current formats into the software.

How ridiculous is it that they are pushing cloud as the future yet their mobile app completely breaks Live Photos if using the most up to date file format (which has now been out for 16+ months at this point).

EDIT: This gets even more ridiculous (yes I used that work again, it's fitting) when you see that HEVC has been supported since October but somehow Live Photos using that format are still stripped of the video portion in Lightroom Mobile and we're stuck with just the HEIC.

https://helpx.adobe.com/ca/lightroom-cc/kb/heic-files-support.html


EDIT 2: So far the only way I've found to import HEVC based Live Photos into Lightroom Classic CC desktop app is 
  1. Sync Photos to Photos.app (AirDropping them or using Capture to transfer to Mac results in HEIC only)
  2. Select the Live Photos in the Photos.app grid view
  3. File > Export > Export Unmodified ...
  4. Put them somewhere on the Mac drive
  5. Import them into LR as .MOV files

32 Messages

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852 Points

Also, yes I have the "Automatic" setting enabled in iOS Settings > Photos. LR Classic CC still does not even "see" a large number of the Live Photos (that simply don't show up in the import dialog) and the ones that do show up are imported as a jpeg with no video.

15 Messages

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396 Points

I already have given up every hope that Adobe will come along with a real solution. It seems like they really don't care anymore. So all my hopes are right now on Affinity, it's not unlikely that they'll release a Lightroom killer as they make really useful photo software for mac people. Affinity, I hope you hear me??! ; )

15 Messages

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384 Points

a year ago

This reply was created from a merged topic originally titled Lightroom display of iPhone Live Photos.

I notice that LRC imports iPhone LIVE shots as a full res photo, followed by the lower res first video frame, followed by the 2-second video. I guess this is the best way to handle LIVE shots in what is essentially a professional photo management app. But I have to alway delete the middle low-res first frame. It would be nice to have an option to not import this.
But it would be really nice to have the Lightroom mobile app able to import and properly display the 2-second videos which really are only the file size of a typical RAW shot. I use LIVE shots in scenic photos because it gives an excellent illusion of moving water and foliage, which look amazing on my iPad in PHOTOS, but bland in the Adobe LR app. I think this would be a really exciting advance for Adobe Lightroom!