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Adobe Photoshop Family

8 Messages

 • 

220 Points

Wed, Aug 10, 2011 7:51 PM

Lightroom: Photoshop.com plug-in stopped working (error 1)

Suddenly, I can't upload photos to Photoshop. I reloaded the plug-in, but it still doesn't work. I get the following error message:

Plug-in error log for plug-in at: C:\Documents and Settings\SFielding\My Documents\Lightroom plug-ins\PhotoshopDotCom_lrplugin\PhotoshopDotCom.lrplugin

**** Error 1

An error occurred while attempting to retrieve comments from this service.
Photoshop.com API returned an error message (message Ticket specified has expired)

Responses

4.5K Messages

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76.3K Points

9 years ago

If the plugin uses LrHttp for retrieving the comments, it could be related to the problem I'm having: http://feedback.photoshop.com/photosh...

806 Messages

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14.7K Points

9 years ago

I can't reproduce any issue myself, but let me suggest some troubleshooting...

In Lightroom Publishing Manager, does it help to log out of your Photoshop.com account, and log back in?

If that's no help, in Lightroom Plugin Manager, does it help when you disable/re-enable the plugin, or reload the plugin?

8 Messages

 • 

220 Points

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8 Messages

 • 

220 Points

9 years ago

No, to each question.

806 Messages

 • 

14.7K Points

9 years ago

Have you tried removing it and re-installing it?