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Adobe Photoshop Family

13 Messages

 • 

484 Points

Wed, Oct 5, 2011 5:55 AM

Closed

Solved

Lightroom: Photoshop.com Lightroom Plugin error messages, not working

Photoshop.com Liightroom Plugin not working if I try to upload images. I'm getting error messages. System is LR 3.4 on a Mac/OS 10.6.8 MacPro. Error message example:

**** Error 1

This plug-in’s post-processing task did not finish successfully.
Photoshop.com API returned an error message (message Ticket specified has expired)

**** Error 2

This plug-in’s post-processing task did not finish successfully.
Photoshop.com API returned an error message (message Ticket specified has expired)

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Responses

Employee

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142 Messages

 • 

2.2K Points

9 years ago

Hi,

I have had on occasion that the sign in for ps.com via lightroom expires and the messaging is not helpful. What I have done to fix this is to double click on the Photoshop.com item in the Publish Services on the left sidebar, which will open the Publishing Manager. Click the Log Out button for the Photoshop.com service and then log back in and then make sure it does a Sync. After that it should work normally.

Thanks,
Richard

Employee

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142 Messages

 • 

2.2K Points

9 years ago

Thanks for letting us know. Glad to help.