8 Messages
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180 Points
Sat, Jun 18, 2011 6:15 PM
Solved
Lightroom: Opening a catalog crashes Lightroom (Catalog is named with image file - e.g. IMG_2059.jpg.lrcat)
Lightroom 3.4.1 64 bit has stopped working, running Win 7. It try to open a file and then crashes. I've deleted the preference file, reinstalled and even tryed to run the 32 bit version, but no luck. Any ideas. The 800 service is only available until 5PDT and when you can call before 7EDT and you have to wait, there is no support there after you get through level one support. I'm really not happy. Any ideas?
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4 years ago
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Official Solution
JeffreyTranberry
Adobe Administrator
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15.8K Messages
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295.1K Points
10 years ago
The solution to the problem is here if you encounter it.
Thanks everyone for your help on reporting this one and providing the workaround/solution.
Sr. Product Manager, Adobe Digital Imaging
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Official Solution
JeffreyTranberry
Adobe Administrator
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15.8K Messages
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295.1K Points
4 years ago
Sr. Product Manager, Adobe Digital Imaging
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Victoria_Bampton_Lightroom_Queen
Champion
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6.2K Messages
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106.3K Points
10 years ago
When you say you're trying to open a file, can you please confirm whether that's a catalog that you're trying to open, or whether you open a catalog ok but can't import images into it?
If it's the catalog that you can't open, can you please hold down the Ctrl key while starting Lightroom and see if you can start a new catalog somewhere? We just need to exclude a few possibilities.
Also, do you remember what you were doing when it last was working? Did it close cleanly last time you used it?
Victoria Bampton a.k.a. The Lightroom Queen
www.lightroomqueen.com
Author of Adobe Lightroom Classic - The Missing FAQ and Adobe Lightroom - Edit Like a Pro books.
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tomwiggins
8 Messages
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180 Points
10 years ago
Yes the file is a catalog. Tried the Ctrl key while starting Lightroom, same result. With or without CTRL key it trys to open the same catalog. The name of the catalog is the last file I was working. I do think it had trouble closing, but not for sure. Thanks
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Victoria_Bampton_Lightroom_Queen
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6.2K Messages
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106.3K Points
10 years ago
What's the name of the last catalog it tries to open? It doesn't have an odd file extension in the name, such as IMG_2059.jpg.lrcat, does it?
Victoria Bampton a.k.a. The Lightroom Queen
www.lightroomqueen.com
Author of Adobe Lightroom Classic - The Missing FAQ and Adobe Lightroom - Edit Like a Pro books.
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geoff_walker_2225610
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221 Messages
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10 years ago
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tomwiggins
8 Messages
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180 Points
10 years ago
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beat_gossweiler
230 Messages
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4K Points
10 years ago
See this post on how to rename your preferences file on Win7.
Beat
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tomwiggins
8 Messages
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180 Points
10 years ago
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tomwiggins
8 Messages
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10 years ago
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beat_gossweiler
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10 years ago
Beat
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geoff_walker_2225610
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10 years ago
Now just Enjoy LR!!
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tomwiggins
8 Messages
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180 Points
10 years ago
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geoff_walker_2225610
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221 Messages
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4.1K Points
10 years ago
You may just be able to change the name of both the cat and preview files from xxxxxx (the funny ORF name you have) to something like tomscatalog.lrcat and tomscatalogPreviews.lrdata then double click the .lrcat file to open Lightroom.
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beat_gossweiler
230 Messages
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4K Points
10 years ago
@Tom:
Can you please confirm what catalog(-name) you're using right now? You can see this information by selecting Edit -> Catalog Settings -> General Tab.
Thanks,
Beat
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