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Adobe Photoshop Family

159 Messages

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4.2K Points

Thu, May 10, 2018 5:16 PM

Lightroom: No Network Connection even though I'm connected and other apps work

I have posted on this before, really frustrating. I have a brief internet connection problem and LR CC and LR both say no network connection even when it is open again. I cannot get either app to realise that the connection is good again. The mere fact I can post this proves I am! I have to close both apps and reopen to resume workflow.

Responses

9 Messages

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234 Points

2 years ago

i'm seeing this quite often on my iPad recently with LR Mobile CC v 3.3.0.7E41A6 and ios 11.4

with this displayed I can access all other apps requiring internet access.  

when it happened last time, i finally had to restart lilghtroom and i think i ended up resrtating my iPhone / iPad.

this issue along with photos and videos not uploading from iOS devices is causing me fustration.

see my other issue here
https://feedback.photoshop.com/photoshop_family/topics/issues-syncing-videos-with-lightroom-classic-...

i didn't have (don't remember ever seeing it) until the last set of updates.

9 Messages

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234 Points

2 years ago

BTW, i just turned wifi off and back on and not it is syncing again.

and also ..... i never moved or left my spot, and had been using facebook ans safari so did not lose my network connection for other apps.

Champion

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5.8K Messages

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102.6K Points

2 years ago

I've been seeing this on iOS and Android too, although not on the desktop. Quitting and restarting the app has been working for me, although clearly not a long term solution.

9 Messages

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234 Points

2 years ago

I just got a notice on my iPad to update LR iOS.  In the text it says it is supposed to solve the network connection lost issues.

8 Messages

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184 Points

2 months ago

Problem persists two years later, it has not been solved.