alan_forist's profile

2 Messages

 • 

90 Points

Tue, Feb 7, 2012 1:09 AM

Lightroom: Mouse cursor disappears on Win7

I frequently experience the mouse cursor disappearing while using Lightroom 3.6. I think it only happens when I am in the library module in the "E" loupe mode. I attempt to delete a photo and there will be no mouse cursor available. I can move between the 'remove' and 'delete from disk' buttons with keyboard arrows and accomplish what I what I want to do.
I am using a PC with Windows 7 Professional 64 bit. The mouse is a simple Logitech M305 Laser Mouse.
Thanks for listening.
Al

Responses

Adobe Administrator

 • 

15.9K Messages

 • 

296.4K Points

9 y ago

This sounds like it may be a video driver issue. Determine what video card you have and go directly to the manufacturers website (nVidia or ATI/AMD) and download the latest driver.

Sr. Product Manager, Adobe Digital Imaging

Champion

 • 

5.9K Messages

 • 

102.3K Points

9 y ago

Alan,

This also happens to me in LR 3.6, and others have reported this in LR 3. But it appears to be fixed for me in LR 4 beta.

To reproduce in LR 3.6:

1. View > Grid.
2. View > Loupe.
3. Click right-cursor to advance to next image.
4. Click Del.

My Lenovo Thinkpad has the latest Intel video drivers from Lenovo.

Adobe Administrator

 • 

15.9K Messages

 • 

296.4K Points

Ahh. There must be a duplicate topic for this. I'll look but if you're familiar with it, let me know.

Sr. Product Manager, Adobe Digital Imaging

Champion

 • 

5.9K Messages

 • 

102.3K Points

Adobe Administrator

 • 

15.9K Messages

 • 

296.4K Points

Thanks.

Sr. Product Manager, Adobe Digital Imaging

2 Messages

 • 

90 Points

9 y ago

Jeffrey and John,
Thanks for the followup and the help. As Jeffrey mentioned, I did suspect the Video Driver. I was a small few versions behind with the nVidia driver, but the update made no difference.
It appears that this will be solved if I upgrade to version 4 when it becomes available.
In the meantime I will modify my practices.
Thanks again for the help.
Regards,
Al