dan_hartford's profile

537 Messages

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12.8K Points

Fri, Jun 16, 2017 8:03 PM

Lightroom: Map module keeps flashing "map offline" when it's not

Responses

457 Messages

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6.7K Points

4 y ago

Actually it came out 6 days ago.


21 Messages

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294 Points

4 y ago

Perhaps a related issue. The offline problem has gone for me, though now I'm getting quite a few "Sorry, we have no imagery here" tiles. I have never seen these before. They are in locations that did have imagery in the past.

Lightroom 2015.12 MacOS 10.12.6, UK

Thanks.

497 Messages

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10.6K Points

4 y ago

Can you fix this by zooming out? I find this all the time when I zoom in really close. Perhaps Google changed the available imagery.

1 Message

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62 Points

4 y ago

I'm using LR 5.7 Map-module is still offline. Why isn't there an update for 5.7 users?

2 Messages

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70 Points

4 y ago

Using 5.7, a month ago there was only temporarily 'off-line' messages but still the maps appeared in the end. Now there is no map at all. Checked for updates, LR says I have the latest version.

Lightroom version: 5.7 [991162]

1 Message

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62 Points

4 y ago

Similar issue here. I am using Lightroom version: 4.4 [891433], and the program says I have the latest version. I cannot get any map imagery. I just see a blank screen that occasionally briefly flashes an 'offline' message.

2 Messages

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82 Points

4 y ago

This reply was created from a merged topic originally titled lightroom 5.7.1.map module offline.

Maps module says that it is offline.  Am online, not through a proxy server.
Only get satellite view.  Am running version 5.7.1 on a 64 bit windows pc.

2 Messages

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82 Points

4 y ago

This reply was created from a merged topic originally titled Map is offline.

Kaart is offline, ondanks goede internetverbinding en dat Google Maps werkt. LR 5.7 volledig bijgewerkt. Slechts één afbeelding op satlite-kaart, een andere kaart is grijs met de track erop en foto's. Wat kan ik doen om dit te bestellen? Win 10, Intel moederbord, ingebouwde grafische kaart, Windows Defender, Linksys router windows firewall Email: andre.deschildre@telenet.be Sorry voor mijn slechte engels, vertaling van Nederlands naar Engels

1 Message

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60 Points

4 y ago

I know that I am one of hundreds with the same problem, but just had to add a few works to express my disgust at Adobe's total disdain for its individual customers.  I have the same 'map offline' problem on both a Windows 10 and Mac system, and it continues on whatever network I use.  Of course I do not expect Adobe or any other company to fix old versions of software forever.  But I equally do not expect the rug to be pulled out from under stable software that I have used for several years, leaving me unable to access thousands of images through the map.  After spending thousands on Adobe software over 13 years I have virtually given up on Adobe and now have a suite of compatible alternative software, most of which does not require a subscription.  It's just a pity that I cannot find a Lightroom alternative.  Blaming it on Google is very convenient, but it feels as if Adobe has sneaked into my two computers and planted a bug to force me to upgrade.  I do not have CC, so now have no way to use that important module in the software.

10 Messages

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392 Points

4 y ago

Still unresolved.

It's September and I still have this issue, behaving identically to the way it's behaved for 3 or 4 months.
My version of CC2015 (Windows 10) is  CC 2015.6 [ 1078672 ] .

I am on the monthly plan & payments are up to date. Do I have the current version, if so despite what's stated it is not fixed.

(BTW I check for an update but no update is available to me for Lightroom, only Photoshop & Bridge)

2 Messages

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90 Points

4 y ago

I have the same problem. Maps used to work just fine now just a blank screen. CC is not an option for me as Broadband speed is very low (under 2M and only 250K guaranteed) takes an age to load anything! Not Adobe's problem but stopping support for a program which used to work perfectly seems a quick way to lose customers who have been Adobe supporters for years. As a pensioner I do not feel inclined to throw good money after bad by upgrading from 5.7.1 to v.6. May have to revert to Extensis Portfolio which worked well for many years.

4 Messages

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112 Points

4 y ago

Google changed the API and Adobe doesn't want to update 'obsolete' software. see page 2 of this thread for some work arounds.  It's only the Map imagery that isn't loading you can still add gps coordinates to photo's http://regex.info/blog/lightroom-goodies/gps is a great plugin it has external map viewers as well as matching photo's to gpx tracks.  This is a smaller problem than it first appears, you just need another external editor :)
    

2 Messages

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82 Points

4 y ago

This reply was created from a merged topic originally titled MAP OFFLINE MESSAGE map goes to a "Grey world" display : Using Windows7 Home Prem....

 Using Windows7 Home Premium Ver 6.1 and  LR 5.7.1

248 Messages

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4.1K Points

4 y ago

This is still a problem in Lr Classic on Win10.  Solved by closing and reopening Lr.

3 Messages

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112 Points

4 y ago

This reply was created from a merged topic originally titled Map is Offline.

"Map is Offline" makes the Map module unusable.  I just got back from Europe and I'd like to map my 1000 photos while I still remember them.  Please fix this - it is extremely aggravating.