dan_hartford's profile

537 Messages

 • 

12.8K Points

Fri, Jun 16, 2017 8:03 PM

Lightroom: Map module keeps flashing "map offline" when it's not

Responses

1 Message

 • 

62 Points

4 y ago

I have the same problem..

Version von Lightroom: CC 2015.10.1 [ 1117303 ]
Lizenz: Creative Cloud
Betriebssystem: Windows 10
Version: 10.0

1 Message

 • 

60 Points

4 y ago

+1
Lightroom 6.10.1
Windows 10 w. Creators Update

136 Messages

 • 

2.9K Points

4 y ago

Thanks for acknowledging it. First I wondered if it was only my Lr version, but I guess it has to do with a Google Maps API update : I still had an old Lr5 version (that was way out of date) and I get the same flashing effect. On their announcements, you see a lot of activity on maps lately...

1 Message

 • 

60 Points

4 y ago

Same problem here, MAC 10.11.6 LR 6.10.1

1 Message

 • 

60 Points

4 y ago

I am having the same issue.

LR and OS version are as follows:

Lightroom version: CC 2015.10.1 [ 1117303 ]

License: Creative Cloud

Operating system: Mac OS 10

Version: 10.11 [5]


1 Message

 • 

62 Points

4 y ago

Windows 10 and same problem here.
It started a few days ago when I was still running 6.10.
Never seen this issue before.

Then yesterday I have updated to 6.10.1 but it did not help and the problem persists.

This is really horrible, as I regularly use the map module for geo tagging.

37 Messages

 • 

820 Points

4 y ago

Same issue. 2015.10.1 on Mac 10.12.5 (16F73) 
I love the map module - when it is working.... 

1 Message

 • 

60 Points

4 y ago

I have a similar problem with Lightroom  6.10.1 on Mac OS  10.12 [5].
The map module sometimes goes frozen and you have to toggle to another module and get back tio the map module to unlock it.

Pierre

1 Message

 • 

60 Points

4 y ago

Same problem, Sys Info:

Version von Lightroom: CC 2015.10.1 [ 1117303 ]
Lizenz: Creative Cloud
Betriebssystem: Mac OS 10
Version: 10.12 [5]
Anwendungsarchitektur: x64
Anzahl logischer Prozessoren: 8
Prozessorgeschwindigkeit: 2,3 GHz
Integrierter Speicher: 16.384,0 MB
Für Lightroom verfügbarer phys. Speicher: 16.384,0 MB
Von Lightroom verwendeter phys. Speicher: 744,1 MB (4,5%)
Von Lightroom verwendeter virtueller Speicher: 1.888,3 MB
Cache-Speichergröße: 115,4MB / 3.864,7MB (3,0%)
Maximale Anzahl Threads, die Camera Raw verwendet: 8
Camera Raw SIMD-Optimierung: SSE2,AVX
Virtueller Speicher in Camera Raw: 46MB / 8191MB (0%)
Monitore/Anzeigegeräte: 1) 2560x1600

Best
Roland

12 Messages

 • 

194 Points

4 y ago

Same problem. INSANELY FRUSTRATING.

LR v6.8, Camera Raw 9.8, Mac OS 10.11.6 - running on a 2014 MacBook Pro.

8 Messages

 • 

520 Points

4 y ago

Same problem here with Windows 10.
It started a few days ago.
Never experienced this issue before.

6 Messages

 • 

234 Points

4 y ago

How long for unbug this ?

7 Messages

 • 

122 Points

4 y ago

Same problem. 

Lightroom version: 6.10 [ 1111918 ]

License: Perpetual

Operating system: Mac OS 10

Version: 10.10 [5]

Also occurs on Macbook Air running 6.10.1 on Mac OS 10.10.5

5 Messages

 • 

140 Points

4 y ago

Same problem, Win 10, Adobe Cloud Lightroom latest ... 5 days, no solution? RLY?

9 Messages

 • 

174 Points

4 y ago

Regardless of what Adobe might say, nobody's version/OS info is going to help at this point.  Google made changes on their end around the time this started, and it also affected YouTube on some devices with almost identical behavior. (pop-up saying the service is offline when it's clearly not)   

Even 30 days to fix this would be fine IMO.  A week without an ETA, though... not so much.  

 
edit: apparently in addition to pretending that individual system specs or network information is useful in resolving this issue, they're telling users who call tech support that the issue is with their own (the user's) networking settings.  Absolutely unreal.