dan_hartford's profile

537 Messages

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12.8K Points

Fri, Jun 16, 2017 8:03 PM

Lightroom: Map module keeps flashing "map offline" when it's not

Responses

1 Message

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60 Points

4 y ago

Same problem here.
Windows 10 Pro x64
LR CC2015.9
Internet connection ADSL2+ Ethernet connected (not WiFi)

31 Messages

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556 Points

4 y ago

Same here: W10 x64, CC 2015.10.1

2 Messages

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72 Points

4 y ago

Same as everyone else apparently, Win 10 LR CC, all fully updated. LR CC 2015.10.1

12 Messages

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422 Points

4 y ago

Alright guys and gals. Enough of the postings about the map offline error flashing. We have all learned that this has NOTHING To do what computer system one is on or what LR version is installed either . It pertains to all kinds of configurations. HOW ARE WE PROCEEDING FROM HERE ON? Can we push Adobe to get its bacon moved and give us an explanation of what to do about this or at least can we have a statement that they recognize the problem and working on it? This can NOT go uncommented on their behalf any longer. Any ideas? Thanks 

1 Message

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62 Points

4 y ago

I also noticed also that when backing up catalog, in the optimizing step the white box flickers and turns black before closing. Both issues just started yesterday!
 

457 Messages

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6.7K Points

4 y ago

I can also confirm this blackout and 'map offline' dialog is occurring everytime I move the map. Win10 and LRCC latest. Never happened before.


Bob Frost

1 Message

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62 Points

4 y ago

Same problem here. It is annoying and I can't work with the map module.
I am running Mac OS Sierra 10.12.5 and Lightroom CC 10.6.1.
Seeing that many different OS version have this problem, it does not seem that it is a computer issue but more likely an LR or even a google map issue.

13 Messages

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304 Points

4 y ago

Same problem here... Mac OS 10.12.5; Lightroom CC 2015.10.1

1 Message

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82 Points

4 y ago

Here is video of the behavior (tip: it's annoying):
https://drive.google.com/file/d/0B4fNTUYL6CmdUnZlRDRTei1zblE/view?usp=sharing

Addendum: dragging a photo onto the map, it takes the software around 12-15 seconds to 'locate' the GPS and append the 'geotag' icon to the image in Lightroom; I have 200+ images to geotag in my current session, so that's ~50 minutes of waiting for the item to be geotagged (15 secs * 200 images = 3000 seconds). Unbelievable.

1 Message

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62 Points

4 y ago

Exactly the same problem, extremely annoying!

1 Message

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60 Points

4 y ago

Same problem here. Running Lightroom CC 2015.10.1
Windows 10 Home. 

1 Message

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80 Points

4 y ago

Same problem for me. Makes using the maps useless

9 Messages

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162 Points

4 y ago

I sent a tweet to Adobe's Lightroom account.  We'll see if there's any reply.

Employee

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295 Messages

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7.8K Points

4 y ago

Hi,

We have logged the bug for this. We are looking into this.

Thanks,
Smit Keniya
Adobe Lightroom Team

13 Messages

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232 Points

4 y ago

Same problem for me. LR CC 2015.10.1 running on macOS Sierra 10.12.5.

Very frustrating.