dan_hartford's profile

537 Messages

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12.8K Points

Fri, Jun 16, 2017 8:03 PM

Lightroom: Map module keeps flashing "map offline" when it's not

Responses

Official Solution

Adobe Administrator

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10.8K Messages

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142.2K Points

4 y ago

Lightroom CC2015.12/6.12 was released today and should address this issue.  Please update your Lightroom to the latest version and let us know if you continue to see the issue. Thank you for your patience.

http://blogs.adobe.com/lightroomjournal/2017/07/lightroom-cc-2015-12-now-available.html

14 Messages

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276 Points

4 y ago

Same for me.

Adobe Administrator

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780 Messages

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16.7K Points

4 y ago

Dan and Patrick, Sorry for the Map Module flickering offline.

Can you provide more details, such as OS and version? Lightroom exact version?

Regards
Pete

2 Messages

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110 Points

4 y ago

Also have the problem. I'm running Windows 8.1 and Lightroom 6.10.1, build 1117303. I first noticed the problem yesterday after a big Windows update, but this might be a coincidence.

I hadn't updated Lightroom until after I noticed this problem - I hoped it would cure it - but I'm not sure of the exact version I was running before. Everything else on the laptop seems to be OK. The broadband connection's fastish, but pretty reliable.

497 Messages

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10.6K Points

4 y ago

I haven't been using Lightroom for a week or so, but this was not happening to me when I last used it. Now it is happening big-time (and, boy, is it annoying).

Lightroom 2015.10.1
Camera Raw 9.10.1
MacOS 10.12.5
iMac 5K 27 inch, late 2014

LR hasn't crashed yet (as others have reported).

Let me know if I can help track this down.

9 Messages

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162 Points

4 y ago

Been happening to me for about 3 days now.

Mac OS 10.12.5.  Lightroom - most recent version, whatever number it is.

22 Messages

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460 Points

4 y ago

Happens with my set up and been so for a number of LR iterations.  Found best way to clear it is to restart LR which suggests it's a cache related issue.

3 Messages

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140 Points

4 y ago

I get the same. 

Windows 10 64 Bit
Lightroom 2015.10.1

Tried restarting PC and still happens.

Champion

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2.4K Messages

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39.1K Points

4 y ago

Same issue with Windows 7, LR 2015.10.1

12 Messages

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422 Points

4 y ago

It must be a Google server problem. Any idea how to tackle this?

4 Messages

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120 Points

4 y ago

Same problem here, started two days ago when Adobe CC LR was updated.
System:
MacBook Pro (13-inch, Late 2016, Four Thunderbolt 3 Ports)
macOS Sierra v.10.12.5. (16F73)
Lightroom Map function has worked fine from year of launching, on differents Mac computers, but crashed when I updated LR on June 14.

1 Message

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66 Points

4 y ago

Same problem here, very annoying!

Windows 10
Lightroom CC 2015.10.1
Internet connection via ethernet cable (not wifi)

49 Messages

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752 Points

4 y ago

same here! how do we go back to previous version?

3 Messages

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104 Points

4 y ago

same problem here, win10, CC2015.10.1

9 Messages

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174 Points

4 y ago

Same here.  It's clearly not specific to any OS or hardware.

ps: this site would benefit from providing an error message to people who try to log in but don't have third party cookies enabled.   As it works now, they just have their login accepted but nothing happens and they can't do anything and get no feedback as to what's going on.