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Adobe Photoshop Family

10 Messages

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182 Points

Mon, Feb 24, 2014 9:49 PM

Lightroom: LR 4 Map Module Crashing Every Time

Not a new topic just haven't got a solution from the Adobe Family Team, so here we go again!
Map Module crashes every time on L/R4.4 even after re-installing. L/R with a new catalog.
I am using WIN7 SP1 64-BIT

Paul

Responses

25 Messages

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886 Points

7 years ago

I have the same problem with LR 5.3.
System: Win7 SP1 64 bit.

25 Messages

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886 Points

7 years ago

LR 5.3 problem resolved: missing "times" font.

10 Messages

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182 Points

How did you solve it?

25 Messages

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886 Points

Many, many chat sessions with Adobe Support. Two escalations.

10 Messages

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182 Points

I have a passion for photography and respect for those who work to make my time worth while and I am a believer in paying for what you buy but the way Adobe after sales is keeping up with such very bad reputation, torrents will strive!

25 Messages

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886 Points

Don't take my response as negative. I am very happy with the support I got from Adobe. They made it clear they they would get the problem fixed and got it done. Could the process be more time efficient? Yes. Did they get it done? Yes.

10 Messages

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182 Points

Thank you for your feedback Mitch, I have been going around from forums to chat with some one who only knows about installation and how to give directions: pay for your download. how on earth did you get in touch we the right person.
Thanks
Paul