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2 Messages

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250 Points

Mon, Aug 4, 2014 4:38 PM

Solved

Lightroom: Issue with Map module in OS X 10.10 (Yosemite)

On OS X 10.10 (Yosemite), the map in Lightroom's Map module is very slow to load. It takes several minutes before the first part of the map appears, and some parts don't load at all, saying instead "Sorry, we have no imagery here", even though the part in question is on Google Maps. When zooming in or out, it's the same, it takes very long to update.

Responses

33 Messages

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374 Points

6 years ago

Dave- are you on the release channel of Yosemite, and are you fetching road map, satellite or hybrid maps? I'm interested in why pre-fetching in the default browser (in my case, chrome) works for me and not for you.

159 Messages

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4.2K Points

6 years ago

I have been on the Yosemite beta programme since its start, since then the Maps module has not worked. It makes no odds whether I am on road map or hybrid. As I mention in a previous post if I rely on my poor home broadband that only achieves 6mb/sec download the maps module does not work. In my browser Google maps in any config works fine. In LR5 if I connect my phone that has a 4G connection that achieves 15mb/sec then the maps module works fine!

33 Messages

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374 Points

6 years ago

My "broadband" is about 3Mbps and it works fine with Google Maps, iPlayer HD and everything else. The issue with Lightroom maps and Yosemite is clear and obvious for me, and seems to be something to do with actually fetching the tiles - which is why I am interested that it doesn't work for you.

Tuesday with Mavericks - tick
Wednesday with Yosemite - fail

And that is a PITA for me.

The only Open Source equivalent - geosetter on a PC - is fine in a virtual machine on Yosemite. The issue seems to be lightroom related.

159 Messages

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4.2K Points

6 years ago

I am very involved with the Geographical Information Community so I have many mapping applications. They all work perfectly even with my lack lustre broadband, it is only Lightroom that has an issue! Adobe need to sort this out, it casts a shadow over what is otherwise a world class product!

3 Messages

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80 Points

6 years ago

Monitoring Lightroom using Activity Monitor.app, it looks like zooming in and out on the map, and searching for a new location triggers a flurry of upload activity from Lightroom (10’s of megabytes of data is being sent somewhere...).

159 Messages

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4.2K Points

6 years ago

I hoped today's update to PS might fix the issue, but alas no......

3 Messages

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82 Points

6 years ago

I'm seeing exactly the same as Brian Aydemir, it's like the map module is flooding the upload link of my internet connexion while loading very slowly the tiles ! It stopped when the map is loaded.
I've upgraded to OSX 10.10 Yosemite recently.

33 Messages

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374 Points

6 years ago

The thick plottens. I have LR 5.6 on OSX 10.10 on a macbook as well as my main computer. The only real difference is that the macbook has about 6 images on it (my main computer has about 40k). The map module behaves perfectly on the macbook.

So the issue, for me, seems to be related to the number of images.

I wonder what is being uploaded...?

12 Messages

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172 Points

6 years ago

I have the same problem. Maps take absolutely ages to load. Only some tiles may eventually appear. Most times there are no maps at all. It has all happened since I upgraded to Yosemite. I have a relatively slow (5Mb/s download) internet connection, but all other apps work OK. Google maps runs OK from Safari.

33 Messages

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374 Points

6 years ago

Paul - what happens if you click on "report a map error" - bottom right of the map pane?

12 Messages

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172 Points

6 years ago

Mark. Google Maps opens up in Safari and displays the location that the Lightroom Maps module is attempting to display.

159 Messages

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4.2K Points

6 years ago

Same for me, google maps, bing maps etc. all work fine but not LR. I have been in touch with Adobe today (and a while back but they would not support me as I was on Yosemite Beta) and they acknowledge it is an issue many are suffering from.

33 Messages

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374 Points

6 years ago

Yes - when I do this (my default browser is google chrome) LR then loads the maps without complaint. It's as if the browser is fetching the maps for LR.

12 Messages

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172 Points

6 years ago

I'm glad Adobe are aware of it. I raised a support call with them about it yesterday but the support person was not aware of any issues with Yosemite! Got me to reinstall Lightroom, create a new catalog etc!
I raised a support call with Apple about it this evening as well.

159 Messages

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4.2K Points

6 years ago

I hope Adobe take on board that this does appear to be related to broadband speed. Greater than 10mbs maps is ok, less than it is not!

33 Messages

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374 Points

That's not true! I have two macs - one works, the other doesn't, both on identical LR/OSX releases. Also, I can kludge the non-working one into working by pre-fetching the map tiles on a browser.

It isn't speed related. It may be related to the number of images.