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terry_2746005

11 Messages

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170 Points

Sun, Aug 21, 2011 9:41 AM

Lightroom: HTML Gallery preview - 'Where's it gone?'

Lightroom 3 HTML web Gallery preview now appears as a solid coloured screen in the main window ( dependent on HTML template selected from the Template Browser). Can see HTML selection preview in the left hand 'Preview' box but cannot load images into an HTML gallery or even preview the selected gallery in the main window, let alone make any adjustments? I have successfully produced and uploaded galleries using this feature in the past, this has only just become an issue???????? Flash Galleries load and preview correctly. Is this a bug, a corrupt file or have I lost the plot?

Question

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Updated 

9 years ago

3

21

Responses

RikkFlohr

Champion

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1.4K Messages

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24.5K Points

9 years ago

Did you try a different Default browser?

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terry_2746005

11 Messages

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170 Points

9 years ago

Hi Rikk. I've just set Google Chrome as the default browser. I can now see the HTML template when I press 'Preview in Browser', but I still cannot see the HTML template in the main LR window?

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Victoria_Bampton_Lightroom_Queen

Champion

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6.1K Messages

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106.1K Points

9 years ago

Terry, can you view this gallery in IE? http://www.lightroomqueen.com/test/in...

If you can't, it confirms that it's a problem with IE.

LR is using IE as a plug-in, so IE needs fixing so you can see the HTML template in the main LR window.

Victoria Bampton a.k.a. The Lightroom Queen

www.lightroomqueen.com

Author of Adobe Lightroom Classic - The Missing FAQ and Adobe Lightroom - Edit Like a Pro books.

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terry_2746005

11 Messages

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170 Points

9 years ago

Hi Victoria. Yes I can view the test gallery ok. I have done a complete reinstall of both LR and IE and updated both. I took Rikk's advice and am now using Google Chrome as the default browser. I have just put together an HTML gallery for a client using the browser as the viewer. I could not see the gallery in the main LR window? Have I just got one of the fundamental settings wrong, maybe I've clicked on something I shouldn't have?

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john_beardsworth

1.3K Messages

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22.5K Points

9 years ago

I don't think LR does use the version of IE that you install, so the fact you can see the test gallery in IE isn't really relevant. Instead I believe it has a built-in older version of IE code in a dll.

Try moving your preference file and restarting LR. Try Web with a different selection of images and choose your gallery from the built-in templates.

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Victoria_Bampton_Lightroom_Queen

Champion

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6.1K Messages

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106.1K Points

Really? I'd misunderstood that then. Thanks for dropping in John!

Victoria Bampton a.k.a. The Lightroom Queen

www.lightroomqueen.com

Author of Adobe Lightroom Classic - The Missing FAQ and Adobe Lightroom - Edit Like a Pro books.

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9 years ago

0

john_beardsworth

1.3K Messages

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22.5K Points

I think it's IE7 that's in there, but this shouldn't be causing the problem as the HTML galleries are pretty old school.

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9 years ago

0

terry_2746005

11 Messages

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170 Points

9 years ago

How do I locate and move my Preference file....I don't want to mess things up!

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john_beardsworth

1.3K Messages

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22.5K Points

This is the folder in Windows 7. I think it's the same with Vista:

C:\Users\USER\AppData\Roaming\Adobe\Lightroom\Preferences

Make sure LR is closed when you remove this file. Afterwards, just put it back in the same place, overwriting the one that LR3 creates when you do the test.

John

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9 years ago

0

geoff_walker_2225610

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221 Messages

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4.1K Points

Just to clarify Johns comment, the local guide for preferences is here: http://kb2.adobe.com/cps/843/cpsid_84... also if removing the preferences does solve the issue, don't put the old ones back, if it doesn't then you can replace the old.

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9 years ago

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ligthroom 3 html web preview gallery disappeared