Skip to main content
Adobe Photoshop Family
John_R_Ellis's profile
Champion

Champion

 • 

5.6K Messages

 • 

98.2K Points

Wed, Jan 13, 2021 9:05 PM

Solved

Lightroom: Help article on GPU missing a step

A step is missing in this help article:

https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html

In Solution 2: Manually Disable The Graphics Processor, after step 4 on Mac, the user should restart her computer.  (Mac OS caches the preferences.)

Responses

Employee

 • 

112 Messages

 • 

2.1K Points

a month ago

Thanks for reporting this @John_R_Ellis! We will review this and update as needed.  

Adobe Administrator

 • 

9.5K Messages

 • 

130.6K Points

a month ago

The article should be updated and live now. 

Adobe Photography Products

Quality Engineering - Customer Advocacy

Champion

 • 

5.6K Messages

 • 

98.2K Points

Good................