andreaswiehrdt's profile

5 Messages

 • 

362 Points

Thu, Nov 24, 2016 5:51 PM

Lightroom: Filmstrip is covering / overlapping filter- and breadcrumb bar

The filmstrip in LightroomCC ist overlapping / partially covering the filter- / breadcrumb bar

Responses

Official Solution

Adobe Administrator

 • 

10.8K Messages

 • 

142.2K Points

4 y ago

Lightroom CC2015.12/6.12 was released today and should address this issue.  Please update your Lightroom to the latest version and let us know if you continue to see the issue. Thank you for your patience.

http://blogs.adobe.com/lightroomjournal/2017/07/lightroom-cc-2015-12-now-available.html

Champion

 • 

6K Messages

 • 

103.6K Points

5 y ago

Others with those symptoms have fixed the issue by resetting LR's preferences: http://www.lightroomforums.net/showthread.php?25197-Resetting-the-lightroom-preferences-file-updated

Please let us know if that works for you.

Employee

 • 

295 Messages

 • 

7.8K Points

5 y ago

Hi Andreas,

Could you confirm if resetting the preferences for Lightroom help you with the issue?

If not, then please share your OS and hardware details. Also a screenshot for the issue.

Thanks,
Smit Keniya

5 Messages

 • 

362 Points

5 y ago

Thank you for the tipp, John and for your caring, Smit! But I'd rather not reset my preferences, as the hassle might be bigger than to live with an overlapping filmstrip for a while. (Changing the language from German to English caused LR to create a new presets folder and obliged me to transfer all the presets from one to another folder).  I'm confident that Adobe will fix the issue in a later update.

3 Messages

 • 

172 Points

5 y ago

This reply was created from a merged topic originally titled Issue with Filmstripe in Lightroom on Mac.

there is probably a bug in Lightroom on mac (at least in Sierra). When Window -> Show Tab Bar is checked and one restarts Lightroom the upper part of the filmstripe is cut. To resolve the issue one has to unselect Show Tab Bar and restart again
the cut filmstripe you can see here https://forums.adobe.com/thread/2214640

Employee

 • 

295 Messages

 • 

7.8K Points

5 y ago

Hi,

I was able to reproduce this and have logged a bug for the same.

@John, it is Window > Show Top Bar. You have a Window menu next to Help.

Thanks,
Smit Keniya
Adobe Lightroom Team

19 Messages

 • 

408 Points

5 y ago

I have this problem. Just started. I tried resetting preferences but I lost so much customized information in preferences that I decided I'd rather have a clipped filmstrip that have to re-customize my entire LIghtroom set up.  When I threw way the new preferences and reinstalled the old preferences and relaunched LR, my problem disappeared. (Along the way learned that what I was really missing/what really nagged me was called the filter bar, and I made sure that show filter bar was clicked on.) Now everything is showing like I want it to. Might hold my breath and hope this problem doesn't replicate itself. I'm using a Mac, OS10.12.2 and Lightroom on the CC.

4 Messages

 • 

126 Points

4 y ago

I believe this issue and the disappearing modules issue are related. Once I changed my view settings back to normal and relaunched LR I no longer had blackout, or disappearing modules, and my filmstrip was displaying properly again. Incidentally, I started messing with my view settings because after the update my filter bar was missing. I am using a Mac OS 10.12.

2 Messages

 • 

82 Points

4 y ago

This reply was created from a merged topic originally titled LR filmstrip is blocking part of the toolbar so I can't access ratings, etc. Unab....

When I opened Lightroom today, the filmstrip was bigger than usual and is covering part of the toolbar so I can't access ratings and other things. I'm unable to adjust the size of the toolbar like I can normally do. I am using LR 6.8 and Mac Sierra version 10.12.3. I didn't change I thing since last night when it was working fine. Any ideas?.

23 Messages

 • 

404 Points

4 y ago

I also have a missing rating row above the filmstrip.  Am using the latest CC and latest Mac os.  I am wondering if it is due to the "show tab bar" creating an extra row , and thus hiding the rating row.  For me this has happened a few times and the solution is reset the preferences.  But beware, each time you reset I think it defaults to 240 dpi instead of 300 dpi. So I have given the wrong dpi to clients !  oops .  This problem wasn't resolved with the last cc update!

13 Messages

 • 

200 Points

4 y ago

I continue to have this problem after spending over two hours online with support today.  I was told that it would be fixed in an update that is coming out in the next few days.  Resetting preferences and unchecking the show tab bar doesn't help.

Employee

 • 

295 Messages

 • 

7.8K Points

4 y ago

This issue is caused by when "Show Tab Bar" (Window -> Show Tab Bar) is enabled in Lightroom.

To resolve this, disable  "Show Tab Bar"  (Window -> Show Tab Bar) and restart Lightroom. You can also use the shortcut CMD+SHIFT+T to toggle between these.

13 Messages

 • 

200 Points

4 y ago

Disabling show tab bar doesn't work in my case. Neither does deleting preference file or reinstalling LR.

23 Messages

 • 

404 Points

4 y ago

As Terri mentioned, unchecking tab bar or resetting preferences only solves it once, but it happens again and again.  Am using imac 2014  OS Sierra and latest LR CC. 

23 Messages

 • 

404 Points

4 y ago

Hi, this is today's screenshot after I have updated to 2015.10.