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5 Messages

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362 Points

Thu, Nov 24, 2016 5:51 PM

Solved

Lightroom: Filmstrip is covering / overlapping filter- and breadcrumb bar

The filmstrip in LightroomCC ist overlapping / partially covering the filter- / breadcrumb bar

Responses

Official Solution

Adobe Administrator

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7.9K Messages

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115K Points

3 years ago

Lightroom CC2015.12/6.12 was released today and should address this issue.  Please update your Lightroom to the latest version and let us know if you continue to see the issue. Thank you for your patience.

http://blogs.adobe.com/lightroomjournal/2017/07/lightroom-cc-2015-12-now-available.html

Adobe Photography Products

Quality Engineering - Customer Advocacy 

Champion

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5K Messages

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91.8K Points

4 years ago

Others with those symptoms have fixed the issue by resetting LR's preferences: http://www.lightroomforums.net/showthread.php?25197-Resetting-the-lightroom-preferences-file-updated

Please let us know if that works for you.

1 Message

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52 Points

I had to go thru the suggested twice as my "show tab bar" initially showed as off (disabled). Problem re appeared after restarting LR after first try. Second try of disable and restart worked.  Thanks very much.  ((I don't see where to click that this is a correct answer? But it is correct for me.))

Employee

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291 Messages

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7.8K Points

4 years ago

Hi Andreas,

Could you confirm if resetting the preferences for Lightroom help you with the issue?

If not, then please share your OS and hardware details. Also a screenshot for the issue.

Thanks,
Smit Keniya

5 Messages

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362 Points

4 years ago

Thank you for the tipp, John and for your caring, Smit! But I'd rather not reset my preferences, as the hassle might be bigger than to live with an overlapping filmstrip for a while. (Changing the language from German to English caused LR to create a new presets folder and obliged me to transfer all the presets from one to another folder).  I'm confident that Adobe will fix the issue in a later update.

Employee

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291 Messages

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7.8K Points

Hi Andreas,

Could you share a screenshot for the issue and Help-->System Info?

Also, do you have any steps to reproduce this?

Thanks,
Smit

5 Messages

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362 Points

Here are system info and screenshot:

Lightroom version: CC 2015.7 [ 1090788 ]License: Creative Cloud
Operating system: Mac OS 10
Version: 10.12 [2]
Application architecture: x64
Logical processor count: 8
Processor speed: 2,5 GHz
Built-in memory: 16.384,0 MB
Real memory available to Lightroom: 16.384,0 MB
Real memory used by Lightroom: 624,3 MB (3,8%)
Virtual memory used by Lightroom: 1.534,9 MB
Memory cache size: 61,7 MB
Maximum thread count used by Camera Raw: 8
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Displays: 1) 2880x1800

Graphics Processor Info: 
NVIDIA GeForce GT 750M OpenGL Engine

Check OpenGL support: Passed
Vendor: NVIDIA Corporation
Version: 4.1 NVIDIA-10.14.20 355.10.05.15f03
Renderer: NVIDIA GeForce GT 750M OpenGL Engine
LanguageVersion: 4.10


Application folder: /Applications/Adobe Lightroom
Library Path: /Users/Wiehrdt/Dropbox/Lightroom Fotos (Master)/Lightroom Catalogue/Lightroom Catalog.lrcat
Settings Folder: /Users/Wiehrdt/Library/Application Support/Adobe/Lightroom

Installed Plugins: 
1) AdobeStock
2) Aperture/iPhoto Importer Plug-in
3) Aurora HDR 2017
4) Canon Tether Plugin
5) Facebook
6) Flickr
7) HDR Efex Pro
8) HDR Efex Pro 2
9) iPhoto
10) Leica Tether Plugin
11) LR/Instagram
12) Luminar
13) Nikon Tether Plugin

Config.lua flags: None

AudioDeviceIOBlockSize: 512
AudioDeviceName: Built-in Output
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 44100
Build: LR5x102
CoreImage: true
GL_ACCUM_ALPHA_BITS: 0
GL_ACCUM_BLUE_BITS: 0
GL_ACCUM_GREEN_BITS: 0
GL_ACCUM_RED_BITS: 0
GL_ALPHA_BITS: 8
GL_BLUE_BITS: 8
GL_DEPTH_BITS: 24
GL_GREEN_BITS: 8
GL_MAX_3D_TEXTURE_SIZE: 2048
GL_MAX_TEXTURE_SIZE: 16384
GL_MAX_TEXTURE_UNITS: 8
GL_MAX_VIEWPORT_DIMS: 16384,16384
GL_RED_BITS: 8
GL_RENDERER: NVIDIA GeForce GT 750M OpenGL Engine
GL_SHADING_LANGUAGE_VERSION: 1.20
GL_STENCIL_BITS: 8
GL_VENDOR: NVIDIA Corporation
GL_VERSION: 2.1 NVIDIA-10.14.20 355.10.05.15f03
OGLEnabled: true
GL_EXTENSIONS: GL_ARB_color_buffer_float GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_depth_texture GL_ARB_draw_buffers GL_ARB_draw_elements_base_vertex GL_ARB_draw_instanced GL_ARB_fragment_program GL_ARB_fragment_program_shadow GL_ARB_fragment_shader GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_half_float_pixel GL_ARB_half_float_vertex GL_ARB_imaging GL_ARB_instanced_arrays GL_ARB_multisample GL_ARB_multitexture GL_ARB_occlusion_query GL_ARB_pixel_buffer_object GL_ARB_point_parameters GL_ARB_point_sprite GL_ARB_provoking_vertex GL_ARB_seamless_cube_map GL_ARB_shader_objects GL_ARB_shader_texture_lod GL_ARB_shading_language_100 GL_ARB_shadow GL_ARB_sync GL_ARB_texture_border_clamp GL_ARB_texture_compression GL_ARB_texture_compression_rgtc GL_ARB_texture_cube_map GL_ARB_texture_env_add GL_ARB_texture_env_combine GL_ARB_texture_env_crossbar GL_ARB_texture_env_dot3 GL_ARB_texture_float GL_ARB_texture_mirrored_repeat GL_ARB_texture_non_power_of_two GL_ARB_texture_rectangle GL_ARB_texture_rg GL_ARB_transpose_matrix GL_ARB_vertex_array_bgra GL_ARB_vertex_blend GL_ARB_vertex_buffer_object GL_ARB_vertex_program GL_ARB_vertex_shader GL_ARB_window_pos GL_EXT_abgr GL_EXT_bgra GL_EXT_bindable_uniform GL_EXT_blend_color GL_EXT_blend_equation_separate GL_EXT_blend_func_separate GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_clip_volume_hint GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_depth_bounds_test GL_EXT_draw_buffers2 GL_EXT_draw_range_elements GL_EXT_fog_coord GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_framebuffer_object GL_EXT_framebuffer_sRGB GL_EXT_geometry_shader4 GL_EXT_gpu_program_parameters GL_EXT_gpu_shader4 GL_EXT_multi_draw_arrays GL_EXT_packed_depth_stencil GL_EXT_packed_float GL_EXT_provoking_vertex GL_EXT_rescale_normal GL_EXT_secondary_color GL_EXT_separate_specular_color GL_EXT_shadow_funcs GL_EXT_stencil_two_side GL_EXT_stencil_wrap GL_EXT_texture_array GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc GL_EXT_texture_env_add GL_EXT_texture_filter_anisotropic GL_EXT_texture_integer GL_EXT_texture_lod_bias GL_EXT_texture_mirror_clamp GL_EXT_texture_rectangle GL_EXT_texture_shared_exponent GL_EXT_texture_sRGB GL_EXT_texture_sRGB_decode GL_EXT_timer_query GL_EXT_transform_feedback GL_EXT_vertex_array_bgra GL_APPLE_aux_depth_stencil GL_APPLE_client_storage GL_APPLE_element_array GL_APPLE_fence GL_APPLE_float_pixels GL_APPLE_flush_buffer_range GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_packed_pixels GL_APPLE_pixel_buffer GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_specular_vector GL_APPLE_texture_range GL_APPLE_transform_hint GL_APPLE_vertex_array_object GL_APPLE_vertex_array_range GL_APPLE_vertex_point_size GL_APPLE_vertex_program_evaluators GL_APPLE_ycbcr_422 GL_ATI_separate_stencil GL_ATI_texture_env_combine3 GL_ATI_texture_float GL_ATI_texture_mirror_once GL_IBM_rasterpos_clip GL_NV_blend_square GL_NV_conditional_render GL_NV_depth_clamp GL_NV_fog_distance GL_NV_fragment_program_option GL_NV_fragment_program2 GL_NV_light_max_exponent GL_NV_multisample_filter_hint GL_NV_point_sprite GL_NV_texgen_reflection GL_NV_texture_barrier GL_NV_vertex_program2_option GL_NV_vertex_program3 GL_SGIS_generate_mipmap GL_SGIS_texture_edge_clamp GL_SGIS_texture_lod 

Employee

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291 Messages

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7.8K Points

Thanks Andreas.

Do you have any steps to reproduce this Or you just stumbled upon this?

5 Messages

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362 Points

It's like this, whenever I open LR since a couple of days. Can't replicate, what I did before that started to happen. Sorry!

Champion

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5K Messages

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91.8K Points

"I'm confident that Adobe will fix the issue in a later update."

Unfortunately, based on experience with other bugs, it might be a very long time before this is fixed (or it might be fixed in the very next release).

3 Messages

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172 Points

4 years ago

This reply was created from a merged topic originally titled Issue with Filmstripe in Lightroom on Mac.

there is probably a bug in Lightroom on mac (at least in Sierra). When Window -> Show Tab Bar is checked and one restarts Lightroom the upper part of the filmstripe is cut. To resolve the issue one has to unselect Show Tab Bar and restart again
the cut filmstripe you can see here https://forums.adobe.com/thread/2214640

5 Messages

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362 Points

That did the trick, Nikita. Thank you so much for the tipp!

Champion

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5K Messages

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91.8K Points

By Window > Show Tab Bar, is that (in English LR) Window > Panels > Show Filmstrip?

6 Messages

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140 Points

Thanks also, Nikita. That fixed it for me too. First time I have experienced this issue in years of use of Lightroom. I believe I triggered it by some combination of turning off and on tabs along with switching screen mode from "full screen with menu bar" back to "normal", but not exactly sure. I think the bug must reside in the screen mode functions, as I had not previously paid much attention to screen modes - using loupe view with normal screen mode virtually all of the time.

1 Message

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10 Points

already tried all this....but to no avail...

Champion

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5K Messages

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91.8K Points

"already tried all this....but to no avail..."

Did you try resetting preferences?  http://www.lightroomforums.net/showthread.php?25197-Resetting-the-lightroom-preferences-file-updated  That has helped some who have these symptoms.

Employee

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291 Messages

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7.8K Points

4 years ago

Hi,

I was able to reproduce this and have logged a bug for the same.

@John, it is Window > Show Top Bar. You have a Window menu next to Help.

Thanks,
Smit Keniya
Adobe Lightroom Team

Champion

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5K Messages

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91.8K Points

I must be missing something very obvious, but my Window menu doesn't have "Show Top Bar":

Champion

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480 Messages

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8.9K Points

John, that confused me when I first saw it suggested (by Victoria). Apparently it's a new feature of Mac Sierra.

Champion

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5K Messages

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91.8K Points

Thanks for clarifying.

16 Messages

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368 Points

4 years ago

I have this problem. Just started. I tried resetting preferences but I lost so much customized information in preferences that I decided I'd rather have a clipped filmstrip that have to re-customize my entire LIghtroom set up.  When I threw way the new preferences and reinstalled the old preferences and relaunched LR, my problem disappeared. (Along the way learned that what I was really missing/what really nagged me was called the filter bar, and I made sure that show filter bar was clicked on.) Now everything is showing like I want it to. Might hold my breath and hope this problem doesn't replicate itself. I'm using a Mac, OS10.12.2 and Lightroom on the CC.

4 Messages

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126 Points

4 years ago

I believe this issue and the disappearing modules issue are related. Once I changed my view settings back to normal and relaunched LR I no longer had blackout, or disappearing modules, and my filmstrip was displaying properly again. Incidentally, I started messing with my view settings because after the update my filter bar was missing. I am using a Mac OS 10.12.

2 Messages

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82 Points

3 years ago

This reply was created from a merged topic originally titled LR filmstrip is blocking part of the toolbar so I can't access ratings, etc. Unab....

When I opened Lightroom today, the filmstrip was bigger than usual and is covering part of the toolbar so I can't access ratings and other things. I'm unable to adjust the size of the toolbar like I can normally do. I am using LR 6.8 and Mac Sierra version 10.12.3. I didn't change I thing since last night when it was working fine. Any ideas?.

23 Messages

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404 Points

3 years ago

I also have a missing rating row above the filmstrip.  Am using the latest CC and latest Mac os.  I am wondering if it is due to the "show tab bar" creating an extra row , and thus hiding the rating row.  For me this has happened a few times and the solution is reset the preferences.  But beware, each time you reset I think it defaults to 240 dpi instead of 300 dpi. So I have given the wrong dpi to clients !  oops .  This problem wasn't resolved with the last cc update!

13 Messages

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200 Points

3 years ago

I continue to have this problem after spending over two hours online with support today.  I was told that it would be fixed in an update that is coming out in the next few days.  Resetting preferences and unchecking the show tab bar doesn't help.

Employee

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291 Messages

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7.8K Points

3 years ago

This issue is caused by when "Show Tab Bar" (Window -> Show Tab Bar) is enabled in Lightroom.

To resolve this, disable  "Show Tab Bar"  (Window -> Show Tab Bar) and restart Lightroom. You can also use the shortcut CMD+SHIFT+T to toggle between these.

13 Messages

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200 Points

Those things didn't even fix it once for me, and I was left with trying to re-create my preferences.  

Employee

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291 Messages

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7.8K Points

Did you restart Lightroom?

13 Messages

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200 Points

Yes.  I worked with the Adobe support for over 2 hours as mentioned above.  Nothing fixed it and I was told it would be fixed in the next update.   

2 Messages

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50 Points

This didn't resolve the issue for me either. Yes I did restart lightroom. I am on a Mac with Sierra

1 Message

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60 Points

Thanks a lot Smith,  i had similar problem this morning and i just unchecked the Show Tab bar and it worked. Pals 'show tab bar" wont appear until you toggle between the short CMD+SHIFT+T.

13 Messages

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200 Points

3 years ago

Disabling show tab bar doesn't work in my case. Neither does deleting preference file or reinstalling LR.

23 Messages

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404 Points

3 years ago

As Terri mentioned, unchecking tab bar or resetting preferences only solves it once, but it happens again and again.  Am using imac 2014  OS Sierra and latest LR CC. 

Employee

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291 Messages

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7.8K Points

We will look into it. 

13 Messages

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200 Points

When will this be fixed? I'd like to be able to use the filmstrip, but as it is now, I have to keep it turned off.

23 Messages

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404 Points

3 years ago

Hi, this is today's screenshot after I have updated to 2015.10.