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70 Points

Wed, May 25, 2011 5:35 PM

Lightroom: File transmission issue shooting tethered

I'm shooting images while my 5D is tethered to my laptop. After Lightroom (v3.4) transfers it, it sometimes appears partially or fully garbled, to use a technical phrase, like the one below.

Sometimes turning the camera off and on again makes the next shot(s) transfer fine, sometimes not. I switched transfer cords, which solved the problem temporarily, but a few shots later it did it again. Strangely, every time an image comes through garbled, it appears correctly on the laptop screen for a split second while it renders a low-res image, but then the full-res is rendered wrong. The same images on the camera card look fine on the back of the camera, and if I download them the regular way they render fine. The problem only happens when shooting tethered.

Any ideas would be appreciated.


Official Solution

Adobe Administrator


15.4K Messages


291.4K Points

10 years ago

I would check out solution 5 in this document:

Troubleshoot tethered capture | Lightroom 3

Solution 5: Try a different USB cable and USB port

If you're using a long USB cable or USB extension, try using a shorter USB cable, removing the USB extension, or using a powered USB hub.

Sr. Product Manager, Adobe Digital Imaging