Skip to main content
Adobe Photoshop Family

8 Messages

 • 

312 Points

Tue, Nov 25, 2014 4:19 PM

Lightroom: External hard drives not displayed in my Library any longer.

I opened up LR 5 today and none of my external drives are displayed in my library. If I attempt to import, i can see them all listed in the destination frame. how do I get them back into my Library?

Responses

Adobe Administrator

 • 

8.1K Messages

 • 

117.1K Points

6 years ago

In order to be displayed in Library, you must have a file from the hard drive actively imported into the open Lightroom catalog. Import a file from the drive and it will show up.

Now, if you have files on your hard drive already imported and they are not showing up, that is a different issue.
 

Adobe Photography Products

Quality Engineering - Customer Advocacy

1 Message

 • 

80 Points

I am having the same issue.  I had a EHD problem, bought a new one, moved my photos to the new one and can not figure out how to get LR to recognize my new EHD.  I am so frustrated!  I've done some of the things recommended in this thread, and nothing is working!  When I go to find missing file, it opens up a different window and my EHD shows the pics, but it won't show in LR.  HELP PLEASE!!!

3 Messages

 • 

144 Points

Hi. As excellent and often very helpful forums can be there is nothing quite like an online expert especially when free. 

Since I subscribe monthly to LR & PS I get access to online chat which extends to the agent taking control of your mac/pc. He achieved in minutes what had taken ages.

Good luck

Champion

 • 

5.8K Messages

 • 

102.3K Points

6 years ago

Let me take a wild guess. You're on a Mac. If you look in Macintosh HD, there's now a folder showing called Volumes and the external drives are now listed inside there?

3 Messages

 • 

144 Points

Hello 

I recently copied all my photos onto my hard drive. So no issues there.

With the help of Adobe I then ensured catalogue on LR5 linked to the external hard drive so that all my folders/structure and pictures were available.

Now when I go in nothing shows

(Just to clarify when I use my Mac Finder and look at the External hard drive, all the folders/photos are there.

I've provided a screen shot of my current structure within LR.

Any thoughts?

Champion

 • 

5.8K Messages

 • 

102.3K Points

You've opened an empty catalog. Try File menu > Open Recent to see if you're normal catalog is listed there, and if not, find it in Finder and double click on it.

3 Messages

 • 

144 Points

Thanks very much for that.

Did the trick - via Finder.

Gabriel

2 Messages

 • 

72 Points

Victoria

The same thing has just happened to me.  I imported two folders from my external hard drive into lightroom and it no longer shows these folders.  when i try to import them again lightroom won't let me.  I have noticed these files are now appearing in Pictures on my Mac, but not in their original sub-folders, just by date order, yet I did not put them there.

How do I get lightroom to recognise the folders on the eternal hard drive again, and how do I stop this happening again.

Thanks

Peter 

Champion

 • 

3.1K Messages

 • 

55.9K Points

This sounds like a different problem. This sounds like you may have imported these folders and let Lightroom copy them to your Pictures folder by mistake, instead of just adding them to the catalog.

Johan W. Elzenga,

http://www.johanfoto.com

5 Messages

 • 

200 Points

5 years ago

YES! Please tell me it's an easy fix!

Champion

 • 

5.8K Messages

 • 

102.3K Points

Good news, yes. Show me a screenshot of the Folders panel and I can give you step by step instructions.

5 Messages

 • 

200 Points

5 years ago

5 Messages

 • 

200 Points

5 years ago



The strange thing is, this is only happening in LR 5, but everything is fine in LR CC. I just prefer LR 5 and it's the one I've been working in.

5 Messages

 • 

200 Points

5 years ago

5 Messages

 • 

200 Points

5 years ago

I did recently add a second EHD as I finished up a session on my full drive, so I wasn't sure if that was the issue, but I don't think it is. I'm losing my mind.

Champion

 • 

5.8K Messages

 • 

102.3K Points

5 years ago

Perfect. Back up your catalog for sanity's sake.

Right click on the / folder and choose Hide This Parent.

Right click on the Volumes folder and choose Hide This Parent.

Right click on the Seagate folder and choose Hide This Parent.

At some point among these steps, everything will disappear from the Folders panel. Hold your nerve and restart Lightroom and everything should be back to normal. If for some reason it's not, post updated screenshots.

1 Message

 • 

100 Points

OH MY GOD!!! You saved my butt! thank you! I've been trying to figure this out for so long. 

1 Message

 • 

82 Points

You saved mine too!! Thank you! 

3 Messages

 • 

100 Points

Hi, I know this is an old topic but it is the only thing I have found relevant to my own situation and I do hope you might be able to help me.
I recently tried locating some missing files in Lightroom and have ended with a situation that looks to be similar to the one above, all external hard drives are now showing up under the folders tab under Macintosh HD whereas they used to be seen as individual external drives with their own little green tab. I would like to get back to the latter.
I note you say right click the / folder and choose hide this parent, then on the volumes folder and then on each of the external hard drives. I have noted that "choose hide this parent" shows when i right click the / folder (I have not completed this task yet) but when I right click the volumes folder I do not have the same option - do I have to complete the "hide this parent" first on the / folder before the same message will appear for the volumes folder and there after the external hard drives too. 

Your help would be very much appreciated. 
I'm including a screen shot which I hope shows my dilemma.

Champion

 • 

5.8K Messages

 • 

102.3K Points

> do I have to complete the "hide this parent" first on the / folder before the same message will appear for the volumes folder

Yes, that's right Lee. It only shows on whatever is the parent folder at the time.

3 Messages

 • 

100 Points

Gosh, that was a quick response. I will give it a try and fingers crossed get back to where I want to be.
Many thanks, Victoria.
Lee 

4 Messages

 • 

150 Points

5 years ago

I'm having a similar problem. Had a total external drive meltdown and am trying to salvage things from my backups. I have two new drives but can't get them to show up in LR. I am on a Mac but don't see a Volumes folder. I see a greyed out version of the missing drive. I'd prefer not to remove that yet as it's showing me the greyed previews that will help me locate the pictures in my backups. The only other drive is the Mac HD with a Users folder under it. So the steps you've mentioned aren't available to me at this point.

Champion

 • 

5.8K Messages

 • 

102.3K Points

5 years ago

Sounds like you a slightly different problem Bev, but the fix is easier!

Back up your catalog first.

Open up the greyed-out drive, then you'll see the folders with question marks on them.

Right-click on the first folder and choose Find Missing Folder and direct it to the new location of that folder.

Repeat for any other missing folders until the greyed out drive disappears.

If you get stuck, show us a screenshot and we'll help you fix it.

1 Message

 • 

62 Points

Thank you SO MUCH! I've been battling this for days, an finally came across this. I truly appreciate you!!

4 Messages

 • 

150 Points

5 years ago

I finally found the volumes folder. However, the only thing listed in there is the drive that crashed and no longer exists. I don't see any of the new drives that are connected to my computer. I tried linking one of the greyed folders to the similar folder in my new drive and it does make the photos in that folder readable but doesn't change anything else. It doesn't make the new drive appear.

Champion

 • 

5.8K Messages

 • 

102.3K Points

5 years ago

You weren't MEANT to find the Volumes folder. Seeing the Volumes folder is a bug. So you'll need to go back a couple of steps and follow the instructions I gave to Samantha to get rid of the Volumes, then follow the instructions I gave you. Right-click on the 2011 folder, select Find Missing Folder, navigate to the 2011 folder on the new drive. Repeat for 2012, 2013, 2014...

4 Messages

 • 

150 Points

5 years ago

Whoops...hadn't finished...so that didn't make sense. My new folders won't be identical to the old ones since I have moved a few things around since I did the backups. So, even the one folder I linked to see how this would work is still showing a '?' because the new one isn't identical. Should I keep going even though I know that will happen?

Champion

 • 

5.8K Messages

 • 

102.3K Points

5 years ago

You're going to have a much bigger job on your hands then. Do you know what you moved and where you put it? Have a read of this: http://www.lightroomqueen.com/article...

4 Messages

 • 

150 Points

5 years ago

Sorry, again...we're typing at the same time. I have to find some of those backups (have them in an off-site storage) so this will take awhile. But I'll start on that today. I know the folders won't be identical though so that will be an issue but I'll work on that until I get to that point. But no, I don't know where I moved everything. I did a re-sort of things that was kind of major a few weeks ago and, while all the files still exist, it's basically a huge mess now. And some files will be permanently missing as I now know that edited files were not being captured in my backup workflow for the past two months. I'll read that article and see what I can do.