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Champion

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5.2K Messages

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93.4K Points

Sat, Nov 23, 2019 7:18 PM

5

Lightroom: Export window sections shouldn't grey out with one preset checked

When you check the box of a preset in the Export window, it should only grey out the various sections on the right (Export Location, File Naming, etc.) if you've got more than one preset checked. If you've got exactly one checked, it should have the same effect as simply clicking on the preset's name and not grey-out the sections.

The current behavior (introduced in LR 9 for the long-awaited multi-preset export) is clearly "as designed", since there's a hint displayed at the bottom of the Export window:



This hint was clearly intended to ameliorate user confusion.  (And all sections are hidden, as far as I can tell.)

The hint should only appear when multiple presets are selected, and it should read:

"3 presets selected for multi-batch export. Learn more."

There's no reason to warn the user to check only one preset to edit it, since it will have been obvious the sections grey out when they select more than one.

Here are some of the reports of confused users from the first 2.5 weeks of LR 9:

https://community.adobe.com/t5/lightroom-classic/issues-exporting-photographs/m-p/10758643#M165884
https://community.adobe.com/t5/lightroom-classic/can-not-make-changes-in-export-to-the-presets-in-november-2019-update/m-p/10751483
https://community.adobe.com/t5/lightroom-classic/lightroom-classic-9-0-erroneous-multiple-preset-export-bug-report/m-p/10723524#M162515
https://community.adobe.com/t5/lightroom-classic/re-post-processing-disappearing-from-export-window/m-p/10741812
https://feedback.photoshop.com/photoshop_family/topics/post-processing-disappearing-from-export-window-when-checking-presets

Addition to this proposal:

Robert Somrak and Laura Shoe suggest that the current design was intended to prevent users from selecting a preset, making some changes to the currently displayed settings, selecting additional presets, and then discovering that the multi-batch export didn't include the displayed settings.

But this can happen with the current design too: Click a preset name, make changes to its sections, then check that preset and another one.  The changes made to the first preset are still visible but will be ignored in the export.     

So it's not an argument for or against my proposal (or Jerry Syder's variant), but instead is a problem that can be solved independently of the selection method.  LR should restore the current settings to the first-selected preset and issue a warning that it is doing so (with the "Do not show again" option).

Responses

Champion

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753 Messages

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13.3K Points

a year ago

I think this is the correct behavior.  If you check ONE preset and the presets don't gray out and you make changes to it thinking they will stick and then decide to check another preset and do a double export than the changes you made in the first preset will be ignored. 
I think Lr should go a step further in the case where you click (not check) a preset and make changes and then decide to check the preset then it should revert to the setting that will actually be applied.  As it is now it leaves your changes in the dialog but applies the settings stored in the preset.  

Champion

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753 Messages

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13.3K Points

a year ago

As a side note John I will agree that this is a confusing design and needs a tuneup.

Champion

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174 Messages

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3.9K Points

a year ago

I agree, John, that the current design creates confusion - it makes simple one-preset exports more difficult for those not in the know. I had a conversation with someone at Adobe a couple of days about this and your suggestion of not graying out settings when only one preset was checked was proposed. It seemed like a good answer, but I hadn't thought of Robert's point, which is a good one.
Btw, the "some sections are hidden" message, from what I understand, doesn't relate to the settings being grayed out, it relates to some sections, such as Post Processing and 3rd party plugin additions, not being present at all when presets are checked.

Champion

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5.2K Messages

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93.4K Points

Robert's observation about changes to current settings being visible but ignored occurs with the current design as well. It's a separate source of confusion that also needs to be addressed.  See my reply to Robert.

565 Messages

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12K Points

a year ago

To be honest, I don't think there need to be two different types of selections. They should have gone with one or the other, selections or check boxes; where, if you choose multiple of either of those options(by clicking CTRL or Shift), it goes into a multi-preset export state. When you choose one, things are as it was before. Rob, I think you know what clicking a checkbox does but a "standard"/ new user would find it confusing i.e. there's one behaviour for check boxes and another for selections. I'm sure new users wouldn't even know that you can just select as it's not clear when you first enter the export window. Usually, if one sees a checkbox, one selects. I don't think I've ever seen this type of UI design. 

Champion

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753 Messages

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13.3K Points

a year ago

I think getting rid of the boxes and using CTRL or Shift to select multiple presets would not be as obvious you can have multiple selections as having the boxes.  I agree that only using the boxes you could enable the dialogs with one box checked but if you check more than one they would be disabled.  I think when more than one is checked Lr should RESET all the disabled dialogs to what is in the preset as that is what will be used for export.  As it is now, any changes to the dialogs stays in the disabled dialog but is ignored and the export is done using the values stored in the preset.

Champion

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5.2K Messages

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93.4K Points

a year ago

Robert: "If you check ONE preset and the presets don't gray out and you make changes to it thinking they will stick and then decide to check another preset and do a double export than the changes you made in the first preset will be ignored."

This can happen with the current design too: Click a preset name, make changes to its sections, then check that preset and another one.  The changes made to the first preset are still visible but will be ignored in the export (as you've observed).   It can also happen with Jerry's proposal to use traditional multiple selection (which I like).  

So it's not an argument for or against any of the selection methods, and it's a problem that can be solved independent of the selection method.

As you proposed, I think LR should restore the current settings to the first-selected preset and issue a warning that it is doing so (with the "Do not show again" option).

Champion

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753 Messages

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13.3K Points

a year ago

I think we need the checkboxes to delineate the Email/DVD presets that can't be included in multiple preset exports.  I like the idea of being able to check one with the dialogs enabled but if you check another they are disabled and reset to what is in the preset.

Champion

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5.2K Messages

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93.4K Points

An error dialog could pop up if the user tries to include the wrong type of preset in a multiple selection. 

But I agree that many users don't know how to do multiple-select with Cmd/Ctrl and checkboxes are more obvious.