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Adobe Photoshop Family

5 Messages

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122 Points

Sat, Dec 3, 2016 11:51 PM

Solved

Lightroom: Export Problem - items appear not to be exported (no error message) on Mac

I cannot export images in Lightroom CC so that they actually appear in my Mac Finder (OS 10.10.5). Imports from Finder folders without a problem. Goes through the Export function with no error messages. Finder itself is unchanged; the exported images are not there. If I re-export, I get the error that I'm about to overwrite existing images. Have tried relaunching Finder, restarting computer, etc., nothing is working. Has anyone had this issue?

Responses

Adobe Administrator

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14.8K Messages

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285.4K Points

4 years ago

Is it possible you're looking in the wrong place in the Finder? Have you tried changing the export location to someplace simple to navigate like the Desktop?

Sr. Product Manager, Adobe Digital Imaging

46 Messages

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754 Points

4 years ago

Like this John.


Cheers
Chris

5 Messages

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122 Points

4 years ago

Thanks guys. I found where Lightroom is dropping the files -- in the Pictures folder. I am unable to make a change from Pictures... If I select "Same folder as original photo" it puts the images in Pictures -- even though they are NOT in Pictures to begin with. If I select "Specific folder" and choose a path, it saves them nowhere. No error message, just refuses to play. Lol   

46 Messages

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754 Points

4 years ago

That's a little weird.

In that situation I would do a full backup of my Mac and then open Disk Utilities and run First Aid on the HD.  It sounds like it could be a permissions issue.

5 Messages

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122 Points

This was exactly the fix needed - thank you!! Now I can write to specified folders, proper original folder, etc. Everything works as it should. 

46 Messages

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754 Points

Great news John.

5 Messages

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122 Points

4 years ago

Thanks I will try that! 

20 Messages

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544 Points

4 years ago

Is there a possibility that you don't have file write permission for the output folder?

46 Messages

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754 Points

That's why I have suggested that John run First Aid in Disk Utilities which could solve a permissions issue that could be the cause.

5 Messages

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122 Points

Amit it was a permissions problem system-wide, apparently. Previously it didn't matter what folder I attempted, would not work. First Aid fixed it. 

20 Messages

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544 Points

John, Great to hear that you were able to solve the problem. Chris, Thanks for suggesting John to run First Aid.