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4 Messages

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112 Points

Sun, Aug 14, 2011 9:08 PM

Closed

Lightroom: Duplicate Drive names in Library Module

I currently have all my photos and an external drive I call "Susie". They are separated into folders by subject and then 2 levels of sub-folders by date and location name. Now, however, when I import any new photos, it places them into a duplicate phantom "Susie" drive in the library menu, instead of the original "Susie" drive. I have plenty of drive space left on my "Susie" drive and the latest photos appear in their proper folders there. My question is, why is Lightroom creating a duplicate drive name (which shows green like the original) and placing all new photos there instead of where they should be?

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Responses

Adobe Administrator

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15.5K Messages

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291.9K Points

9 years ago

Are you on Mac or Windows?

Sr. Product Manager, Adobe Digital Imaging

4 Messages

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112 Points

9 years ago

I'm on a Mac Pro running OSX 10.7 Lion .... Thanks for speedy reply....

Adobe Administrator

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15.5K Messages

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291.9K Points

9 years ago

Hmm. I haven't heard of this issue on Mac. When did the duplicate drive start showing up? Was it after you upgraded to Lion?

Sr. Product Manager, Adobe Digital Imaging

230 Messages

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4K Points

9 years ago

Can you post a screen shot of your folders panel showing the 2 drives with at least the next level of folders, please?

Beat

Champion

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5.9K Messages

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104K Points

9 years ago

I don't suppose there's a difference in capitalization - i.e. Susie and susie?

I've seen this one a few times, most often with network drives, also when a mount point has changed or the drive name has only changed capital letters somewhere along the line.

The screenshot Beat suggested is probably the easiest way to track it down. Sometimes doing an 'update folder location' on the older of the 2 sets of folders will do the trick.

Victoria Bampton a.k.a. The Lightroom Queen

www.lightroomqueen.com

Author of Adobe Lightroom Classic - The Missing FAQ and Adobe Lightroom - Edit Like a Pro books.

Champion

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5.9K Messages

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104K Points

9 years ago

If the update folder location doesn't work, you should be able to update folder location to a completely different drive (and don't worry about the fact it thinks everything is missing) and then find the missing folders back to the correct drive. It basically just wipes out any mistaken record to the old location. Backup your catalog first, just in case it goes wrong, but it's worked in the past.

Victoria Bampton a.k.a. The Lightroom Queen

www.lightroomqueen.com

Author of Adobe Lightroom Classic - The Missing FAQ and Adobe Lightroom - Edit Like a Pro books.

3 Messages

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82 Points

9 years ago

Had this problem with a duplicate NAS folder showing and Victoria's suggestion of doing a quick 'update folder location' to a.n.other folder then repeating back to the correct folder location fixed the duplication. Many thanks!

Champion

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5.4K Messages

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95.8K Points

For future reference -- was this on Windows? Different parts of Windows can report different case (upper and lower) for a network share, and a long-standing bug causes LR not to ignore case.

3 Messages

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82 Points

Yes Windows 7 x64bit

Champion

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5.4K Messages

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95.8K Points

Thanks.

Champion

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5.4K Messages

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95.8K Points

Also, did you notice if the duplicate drives had share names in different case? E.g. \\MyShare versus \\MYSHARE?

3 Messages

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82 Points

Yes in my case it was

\\MY_NAS_DRIVE\folder &

\\My_Nas_Drive\folder as duplicates.

Champion

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5.4K Messages

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95.8K Points

Thanks. Cross-referenced in:

http://feedback.photoshop.com/photosh...

1 Message

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62 Points

9 years ago

Thankyou, this really helped me.
I also had different case for my network drive.