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Adobe Photoshop Family

18 Messages

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354 Points

Wed, Oct 19, 2016 4:32 PM

Lightroom: Does not display RAFs previews in import dialog since 2015.7

Since LR 2015.7, previews of the RAFs are not displayed anymore in the import dialog.
This is really annoying...

Responses

Official Solution

Employee

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1.7K Messages

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32.4K Points

4 years ago

Which version of Mac OS X that you have? When importing under the "Device" mode, Lightroom relies on the Mac OS X ImageCapture API to enumerate and provide the thumbnails from the device to display. It looks like the Mac OS X ImageCapture API does not understand Fuji X-T2 Compressed RAF file format. Try import with the "Files"/"Folders" mode as a workaround. Or try update your OS to the latest version of Mac OS X to see if the issue is fixed.

Principal Scientist, Adobe Lightroom

Employee

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81 Messages

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1.6K Points

4 years ago

Hi,

Can you provide the camera model?

Thanks,
Ganesh

18 Messages

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354 Points

4 years ago

FujiFilm X-T2 :-)

610 Messages

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9.4K Points

Only when shooting Compressed RAW. 

Employee

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1.7K Messages

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32.4K Points

4 years ago

Are you importing from a folder or directly from the canmera/card reader? Does the thumbnail show when you import from a folder? It might be helpful to share a sample image file. We could not reproduce internally. 

Windows or Mac? Is it working in the previous version of Lr for the same set of files?

Principal Scientist, Adobe Lightroom

18 Messages

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354 Points

4 years ago

ok. so I was able to reproduce when it works and when not.

1. I import though the sd card reader integrated in my mac.
2. Using my camera connected by usb, it works. I dont' care, but it works...
3. It is not related to the type of card used.
4. It is not related to the preferences
5. It is not related to the catalogue.

The major diff is :
It does not work when choosing the "Device" > "Untitled" (the name of the card) 
It works when choosing  "Files" > "Untitled" in the Sources Pane and choosing to include the sub folders.

I shoot Fuji X-T2 Compressed Rafs

18 Messages

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354 Points

4 years ago

Ok. good to know. I use the very last Sierra. (Updated to the 10.12.1 beta 5 this evening...
Thanks for this very effective help.

Could I kindly ask you to take a look to the bug I reported this morning on the custom WB and profiles not being taken over anymore ?

https://feedback.photoshop.com/photoshop_family/topics/lightroom-forgets-about-profile-and-white-bal...

Employee

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1.7K Messages

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32.4K Points

4 years ago

Commented on that thread after talking to the engineer, 

Principal Scientist, Adobe Lightroom

18 Messages

 • 

354 Points

Thanks. I responded to you answer there, I think you are right only on a part of the answer. I you can take a look at my answer.
Thx.