amanda_brooker's profile

6 Messages

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120 Points

Sun, Dec 22, 2019 8:53 AM

Lightroom does absolutely nothing useful!

I recently bought a new laptop.  Both old and new laptops are running Windows 10 and I have used Lightroom and PS happily on the old one.  I installed the software on the new laptop, but it does absolutely nothing.  When I launch LR, all the options - ALL of them - are greyed out or completely missing.  How on earth do I:
1. Open my catalog, which I copied across?
2. Import and work on new photos?

One point: I want my photos to all be local to my own computer, not in the cloud.

Can anyone help, please?

Responses

625 Messages

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12.4K Points

2 y ago

Can you post a screenshot of the entire LR interface so we can see what you're seeing? One more thing, to launch LR, did you click on the catalog file that you copied over and not just the shortcut on your desktop? i.e. did you click the 'Catalog Name'.lrcat file?

6 Messages

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120 Points

2 y ago

Thanks for responding Jerry.
This is what I see when I try to access the "File" menu:

Re the catalog issue, I had expected somewhere to go within LR to open the catalogue, but after your comment I tried clicking on the .lrcat file, as per your suggestion, and it made no difference. LR opens, but with nothing in it.

Champion

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3.7K Messages

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61K Points

2 y ago

There will be no .lrcat file to click because this is Lightroom, not Lightroom Classic. If you used Lightroom Classic and you want to continue using Lightroom Classic, then install the correct application because this is the cloud version.

625 Messages

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12.4K Points

Yup, I was going off of the category i.e. LR Classic

6 Messages

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120 Points

Wow!! Thank you Johan.  No wonder it looked different, I thought it was just an unavoidable upgrade.

174 Messages

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3K Points

2 y ago

If Adobe ever needed an example of how their application naming convention for the Lightroom family is confusing people, this thread is it...

322 Messages

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7.5K Points

One would think a multi-national corporation at the top of their field that measures their annual revenues in multiple units of billions of dollars annually could certainly  afford a talented staff that could brainstorm a more accurate naming convention for their products. It's silly to think that they can offer some of the most complex and capable software solutions currently being created in the industry ... yet they habitually drop the ball on such basic aspects. Perhaps the top executives who receive bonus payments in increments of tens of millions of dollars would be willing to invest some of that hard-earned cash back into the company so they could then afford to hire a marketing department with at least a modicum of common sense.

1K Messages

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16.9K Points

It's pretty easy... they had to rename LR to something else in order to name cloudy just "Lightroom" for continuity.
They could have gone for LR granpa or LR minimal updates, but "Classic" sounded cooler. And with that "classic" name, the don't have to justify why it doesn't receive major investments anymore ;-)

643 Messages

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9.7K Points

2 y ago

You have installed LIGHTROOM the Cloud Centric version and NOT LR Classic. Remove Lightroom and install Lightroom CLASSIC. It is the one that has the square corners with Lr in the middle. Not the one with the rounded corners.

6 Messages

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120 Points

Great, thanks.  Stupid error on my part, but I do feel perhaps the website could have been a bit clearer.

174 Messages

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3K Points

It was not a stupid error on your part, Amanda - it's a paragraph in a modern case study of when branding needs improvement.

Why in Jah's name they called two different products Lightroom CC Classic and Lightroom CC Desktop – when both run on the desktop – is tougher to solve than Rubik's cube with a blindfold on.

On the plus side, at least Adobe sells licences that allow you to install the different versions. Imagine how much worse it would've been if you had to wait for Adobe to refund you because you were misled by marketing...

6 Messages

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120 Points

2 y ago

Thank you all for your helpful input.  All is exactly as it should be, after a week of frustration. Such a simple solution, I am kicking myself now that I know.  I should have come here first!