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Adobe Photoshop Family

34 Messages

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782 Points

Sat, May 2, 2015 6:37 PM

LIGHTROOM - Deleting files on NAS gives spurious error message

When deleting files stored on a NAS (in my case Synology) Lightroom tries to determine whether the WIndows recycle bin is supported and issues a warning message "n of these files could not be moved to the Recycle Bin ... The files are on a volume that does not support the Recycle Bin."

Synology has its own recycle system (as do a number of Linux-based NASes) so this message is redundant (and annoying as it gives an additional popup for every deletion).

Expected result: Lightroom should provide a setting which inhibits this erroneous warning message.

Responses

Adobe Administrator

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7.9K Messages

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115K Points

5 years ago

Consider turning this into a feature request (Idea).

Adobe Photography Products

Quality Engineering - Customer Advocacy 

15.1K Messages

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195.8K Points

No, it's either a bug or an OS message. My guess is that the error comes from the OS because the NAS claims it doesn't support a trash/recycle bin.

3 Messages

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70 Points

5 years ago

Hello,
I have this bug too. Couldn't be there a Checkbox if I need to use the Recycle Bin or not? This might help very much.
My NAS is the WD My Cloud Mirror and have the same problem. Please fix it!

Tanks!