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frank_simoleit's profile

3 Messages

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90 Points

Fri, Oct 2, 2015 11:41 AM

Closed

Lightroom Crashes on MacOS 10.11 El Capitan

Lightroom CC 2015 crashes on Startup with os x el capitan. with message: failed to create folder Filter Presets etc.
Its a fresh Lightroom Install!

This conversation has been merged. Please refer the main conversation:

Lightroom: CC 2015.2 on MacOS 10.11 crashes

Responses

Champion

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6.3K Messages

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108K Points

5 years ago

Do you have Nik software or other related graphics software installed?

Victoria Bampton a.k.a. The Lightroom Queen

www.lightroomqueen.com

Author of Adobe Lightroom Classic - The Missing FAQ and Adobe Lightroom - Edit Like a Pro books.

3 Messages

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90 Points

5 years ago

no only the Creative Cloud....:-(

Champion

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6.3K Messages

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108K Points

Sorry I missed your reply Frank. It sounds like a permissions issue. Try step 5 here: https://helpx.adobe.com/lightroom/kb/...

Victoria Bampton a.k.a. The Lightroom Queen

www.lightroomqueen.com

Author of Adobe Lightroom Classic - The Missing FAQ and Adobe Lightroom - Edit Like a Pro books.

2 Messages

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102 Points

5 years ago

Anyone else getting the new version of CC crashing under El Capitan? I go into grid mode, scroll up and boom - program crashes every time. Tried re boot, turned off the Hide Top Menu Bar option in El Capitan, even tried the signing out and in again of Creative Cloud - no luck.

Champion

 • 

6.3K Messages

 • 

108K Points

Victoria Bampton a.k.a. The Lightroom Queen

www.lightroomqueen.com

Author of Adobe Lightroom Classic - The Missing FAQ and Adobe Lightroom - Edit Like a Pro books.