dana_p_williams's profile

2 Messages

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82 Points

Thu, Mar 7, 2019 6:41 PM

Lightroom Classic: When I go to slideshow neither preview nor play is active

I can't preview or play slideshows

Responses

Adobe Administrator

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10.5K Messages

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140K Points

2 y ago

Sometimes weird behavior is corrected/cured by resetting the preferences. 

Reset Procedure:

1. Close Lightroom.
2. Hold down [Alt/Opt]+[Shift] while restarting Lightroom. 
3. Overwrite the Preferences when prompted by the dialog.
4. Close Lightroom.
5. Restart Lightroom.

Does the behavior continue after resetting the preferences?
Adobe Photography Products

Quality Engineering - Customer Advocacy

Employee

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1.7K Messages

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32.4K Points

2 y ago

Can you playback a video within the app?

Principal Scientist, Adobe Lightroom

2 Messages

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82 Points

2 y ago

Hey, thanks for taking the time to comment!   But, after resetting the preferences, lightroom was kind enough to tell me that my graphics card is not supported -- hence the disabling of preview and play!   Would have been nice to have seen that message at the start of all this!   I think it is because I run lightroom via VirtualBox on my linux machine.   As my friends tell, it is my own fault.  (I can play videos.)