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80 Points
Thu, May 31, 2018 4:42 PM
Lightroom Classic: What does "open lightroom on unknown to continue syncing" mean? I can't find the anwer anywhere!
I keep getting this message on some of my stored photos. How do I "open lightroom on unknown?" I have googled and read as many articles as I can, but can't find the answer. I would sure appreciate help. I have plenty of storage....1 T.
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3 years ago
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Rikk
Adobe Administrator
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9.1K Messages
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127.6K Points
3 years ago
The normal cure is to open any device/browser/Lightroom Classic that is syncing to your Adobe ID and allow it to finish syncing. Once syncing is complete you can then sync the file down to Lightroom CC and the message should no longer appear.
Quality Engineering - Customer Advocacy
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vicki_michel
2 Messages
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80 Points
3 years ago
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Victoria_Bampton_Lightroom_Queen
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6.2K Messages
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3 years ago
Victoria Bampton a.k.a. The Lightroom Queen
www.lightroomqueen.com
Author of Adobe Lightroom Classic - The Missing FAQ and Adobe Lightroom - Edit Like a Pro books.
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