5 Messages
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640 Points
Thu, Oct 19, 2017 4:15 PM
Solved
Lightroom Classic: Videos don't play and don't import
In the passed I managed my video clips in Lightroom CC, since today I have LR Classic CC and it seems, that Adobe took out all video functions. Even I cannot open (to have a look) videos from the old catalogue. Is this a bug, or ist the function not existing anymore?
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7 months ago
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andrew_slade_2ewxkn788si2n
1 Message
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62 Points
3 years ago
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mike_keller_6588383
5 Messages
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100 Points
3 years ago
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laurent_freyre
11 Messages
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282 Points
3 years ago
Well done adobe, it's a really good job
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sampsa_sulonen_gfthxsqpccyfz
1 Message
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60 Points
2 years ago
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laurent_freyre
11 Messages
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282 Points
2 years ago
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adele_epstein
1 Message
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60 Points
2 years ago
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Rikk
Adobe Administrator
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9.1K Messages
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127.5K Points
2 years ago
Greetings,
Thanks to everyone for their patience regarding the video issues that are affecting some users.
The Lightroom Classic CC engineering team is looking for a few users who continue to have issues with video playback who are also willing to install a test build and provide feedback. If you are interested please contact me via email at:Quality Engineering - Customer Advocacy
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kanheiya_agrawal
Employee
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50 Messages
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766 Points
2 years ago
Can you please try to import videos in the latest Lr Classic 8.0 version and let us know if you are facing any issues?
-Kanheiya
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tony_psaltis
1 Message
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60 Points
2 years ago
https://screencast.com/t/KuDEthUX
https://forums.adobe.com/message/10107863#10107863
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laurent_freyre
11 Messages
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282 Points
2 years ago
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rr_326994
1 Message
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60 Points
2 years ago
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marco_g_mperli
2 Messages
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70 Points
2 years ago
I had the same issues with Lightroom Classic. I tried everything above but still no video!
For any reason i tryed older Versions of LR. After i opened and closed LR 2015.14 LR Classic was able to import and playback videos again!
Actually i don't think this is the solution but somehow it work's in my case!
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serban_mestecaneanu
7 Messages
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134 Points
2 years ago
9
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Rikk
Adobe Administrator
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9.1K Messages
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127.5K Points
2 years ago
Make sure you have reviewed this doc: https://helpx.adobe.com/lightroom/kb/video-support-lightroom.html prior to volunteering files.
Thanks
Quality Engineering - Customer Advocacy
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enelmundo_deejay
3 Messages
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82 Points
a year ago
I can't play my videos from my library and I can't import new videos either...
More than a month with this problem...and Adobe can't or doesn't know how to solve it. I find it incredible to be like this, I need to work!
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