stanley_rowin's profile

33 Messages

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486 Points

Tue, Jan 19, 2021 6:07 PM

Lightroom Classic: v10.1.1 still not exporting to Apple Mail

I saw in the recent updates that this was fixed, but it isn't for me. I go to "Email photo," the "Apple Mail 1Photo" dialog opens. I used to be able to just click SEND and it would create an e-mail in Apple Mail. Now the "Preparing file for E-mail" counter counts down, but nothing makes it to e-mail. With or without an e-mail address filled in.

Any ideas?

Mac 10.15.7 Email 13.4.

Thanks!

Responses

Official Solution

Adobe Administrator

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10.7K Messages

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142.1K Points

2 m ago

Greetings,

Updates to Camera Raw, Lightroom Classic and the Lightroom Ecosystem products for Desktop, Mobile and Web, were released today and contain a fix for this issue.

Please refresh your Creative Cloud application and install your update when it becomes available. Thank you for your patience.

Champion

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1K Messages

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15.9K Points

6 m ago

This was a solution for this issue for me 9 months ago.  See my posts here

https://feedback.photoshop.com/conversations/lightroom-classic/lightroom-classic-context-menu-email-stops-working/5f5f461e4b561a3d42746c4e

BTW, I have not had the issue for several months

Champion

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1K Messages

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15.9K Points

6 m ago

Do you have your permissions set to allow LightroomC to automate Apple Mail

33 Messages

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486 Points

6 m ago

Thanks all, but Lightroom has full disk access in the Privacy panel. Resetting the preference file didn't help, but did reset my preferences! I didn't bother backing up the old ones either. 

And Robert, I don't see LR or Bridge in the Automation Privacy setting, nor do I see a way to get it in there (other than resetting it in Terminal) and I don't remember ever seeing a window asking for permission fro LR to Automate.

Thanks for the help so far. Any other ideas?

Champion

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1K Messages

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15.9K Points

6 m ago

Well, that's your issue.  I would try and uninstall LrC and reinstall without removing your Lr preferences and see it ask you.  There is no ADD item for Automation so I guess I would try the install uninstall first.

Champion

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1K Messages

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15.9K Points

6 m ago

Its very little effort at all and worth a try.  Its easy using either Applications/Adobe Lightroom Classic/Uninstall /..........  or the Creative Cloud App and takes a few minutes.  

1 Message

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60 Points

6 m ago

You can switch to using lightroom premium apk by techbigs to fix this problem

(edited)

Champion

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1K Messages

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15.9K Points

6 m ago

@rob_sylvan 

Are you missing the items as shown above in Apple Preferences/Security&Privacy/Automation concerning Mail.app too?

(edited)

3 Messages

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80 Points

4 m ago

I am also having the same issue.  It started when I upgraded from Mac OS High Sierra to Catalina (and some upgrades to LR Classic occurred right after that).  I have only Aperture in the Automation section of Privacy.

Champion

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1K Messages

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4 m ago

I don’t think this issue with MAIL.APP missing from Automation has been fixed. Maybe @Rikk  will provide an update as he also had the issue.

1 Message

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60 Points

4 m ago

Piling on this thread, having the same issue.  Running Big Sur 11.2.3 and LrC 10.2.  "Email Photos..." brings up the Apple Mail address window with my selected photos loaded, clicking "Send" starts the "Preparing files for Email" progress bar in the upper-left corner, but when the bar reaches 100% it disappears and nothing happens...

Have tried most of the above recommended solutions without success.  Agree with previous recommendations for an Adobe engineer to weigh in and help solve.  

Thanks so much in advance!

Champion

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15.9K Points

4 m ago

@stanley_rowin  started the thread.

33 Messages

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486 Points

4 m ago

Yup, That's me. Still waiting for someone to fix this!

It's interesting that neither Photoshop or Lightroom are listed in my Automation Pref Panel in OS 10.15.7, yet Photoshop 22.3.x will export to Apple Mail and Lightroom Classic 10.2 won't. Too bad those engineers don't talk to each other . . .

Champion

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15.9K Points

4 m ago

@stanley_rowin 

Hi Stanley.  Not sure what is happening but I replied  to another comment by @JTfrustrated and the last reply ended up here 

Adobe Administrator

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10.7K Messages

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142.1K Points

3 m ago

The Classic team is looking for a customer or two to bring into Prerelease to test a fix for this issue. If you are willing to test the fix, respond here please. You will be contacted by email if needed.