2 Messages
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80 Points
Lightroom Classic: Updating or creating any of the web 'Classic Gallery' templates stalls....
When updating web / classic galleries the 'Update Web Gallery' never finishes. This occurs with all the templates in the 'Classic Gallery'. I can make changes to things like the Site Title, Collection Title, etc., in a Classic Gallery and those changes will be displayed on the monitor but images included in the gallery are never displayed. I can modify and create other gallery templates with no issue (Grid, Square, and Track) and images are shown appropriately. However, 'Preview In Browser' will work and reflect changes accordingly.
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robert_somrak
Champion
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1K Messages
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15.8K Points
2 m ago
This issue has been in Lightroom for some time. I have found if you don't let the "Update Web Gallery" progress bar finish before you select another gallery it will start making issues in the Web Module. I have not had this issue if I let the progress bar finish.
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Rikk
Adobe Administrator
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10K Messages
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135.7K Points
1 m ago
Can you write me step by step instructions for how you get into the failed state?
Also, include your Lightroom Version Number, OS version number and other details about your template storage locations.
Quality Engineering - Customer Advocacy
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robert_somrak
Champion
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1K Messages
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15.8K Points
1 m ago
@Rikk
I VERY easy to reproduce and has been in LrC for years.
1 Select about 100 photos in Web
2 Select Track for example (Let the progress bar finish}
3 Select Square and then select Grid and Classic (Before the progress bar finishes on all three)
4 The progress bar stops and you can not use any of the galleries
5 Switch to Library and then back to Web (screen is blank)
6 You have to restart Lr to restore Web functionality
The easy workaround it to ALWAYS let the progress bar finish.
Update:Select another module before the Restart
(edited)
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Rikk
Adobe Administrator
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10K Messages
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135.7K Points
1 m ago
Thanks for the updated information. I've logged the bug
Quality Engineering - Customer Advocacy
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