ronald_byram_7945346's profile

83 Messages

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1.1K Points

Tue, Mar 16, 2021 10:44 AM

Lightroom Classic: Unexpected Error Opening Catalog Version 10.2

This morning I updated LRC to 10.2 and now I get the Unexpected Error Opening Catalog. HELP! what do I do now?

Ive tried restarting PC but no help.

This conversation has been merged. Please refer the main conversation:

Lightroom Classic 10.2: The catalog could not be opened due to an unexpected error.

Responses

83 Messages

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1.1K Points

2 m ago

I can not open catalog. 

83 Messages

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1.1K Points

2 m ago

I rolled back to version 10.1.1 and LRC appears to be working now.  Anything I can do to get 10.2 to work? in Windows? I even tried a accessing a backup and it failed.

Adobe Administrator

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539 Messages

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9.9K Points

2 m ago

Where you updating from Lightroom Classic 10.1.1 version? Did Lightroom Classic prompted for an upgrade? I am sending an email off-list. We can investigate your catalog.

Thanks,
Sunil

83 Messages

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1.1K Points

I did not get a auto update msg. I just went into lrc help and did software update and was told there is a new version.

1.1K Messages

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12K Points

Instead of starting Lightroom, go to the catalog and double click on it. That should automatically open Lightroom with that catalog.

If this does not work then try resetting your preferences file. There are are a multitude of examples on this forum as well as on the Lightroom Queen website.

Still not working, clear your previews. Hate to recommend that as it can take a long time to rebuild them.

Lastly there's the possibility that one of the Lightroom files is corrupt and that a reinstall is needed.

Hopefully someone else has a better idea.

 

Tip: hopefully you externalize all edits. If not, do that first. Then you can create a new catalog and import all your images without losing your edits. Edit history is lost but the final result is kept. Let's say that you moved the Contrast slider 3 times for a given image. History shows all  3 steps while only the net result is externalized. You will also lose your albums, create a keyword for each album and then you can easily recreate them through you will have lost your reordering.

83 Messages

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1.1K Points

I have tried the double click and it fails. I have sent my lcat file to adobe and awaiitng a reply.  I have reverted to 10.1.1 and operational

6 Messages

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106 Points

2 m ago

same thing happening to me! Im using a Mac are you?

Adobe Administrator

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10.3K Messages

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137.8K Points

2 m ago

This thread is being merged into an existing authoritative thread for better tracking and response. Please review the official answer (if any) in the second post on the thread for more information. 

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