11 Messages
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196 Points
Wed, Aug 21, 2019 1:18 AM
Lightroom Classic: Unexpected error opening catalog on macOS
I am running Lr Classic. "8.4 Release". My catalog that has all of my pictures, and that I have always used on a daily basis, will not open. What is the issue?!

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3 months ago
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carlos_cardona_4982447
799 Messages
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11.5K Points
2 years ago
If that doesn’t work try launching Lightroom from your other (admin or test) account, with a new catalog, as a test. Does it run OK? If it does it may be a corrupted preference in your Username/Library folder. Check The Lightroom Queen site for instructions on how to reset your preferences (https://www.lightroomqueen.com). Basically:
1. Close Lightroom.
2. Hold down [Alt/Opt]+[Shift] while restarting Lightroom.
3. Overwrite the Preferences when prompted by the dialog.
4. Close Lightroom.
5. Restart Lightroom.
7
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bhakti_ramnani_78l7wz645fiow
9 Messages
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400 Points
2 years ago
Which OS are you facing this issue? Do you have a .lock file next to the catalog on your system?
If you hold down the Ctrl key (Windows) / Opt key (Mac), will it allow you to create a clean catalog?
3
barnett_williams
11 Messages
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196 Points
2 years ago
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Victoria_Bampton_Lightroom_Queen
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6.3K Messages
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107.6K Points
2 years ago
Victoria Bampton a.k.a. The Lightroom Queen
www.lightroomqueen.com
Author of Adobe Lightroom Classic - The Missing FAQ and Adobe Lightroom - Edit Like a Pro books.
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barnett_williams
11 Messages
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196 Points
2 years ago
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carlos_cardona_4982447
799 Messages
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11.5K Points
2 years ago
0
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Victoria_Bampton_Lightroom_Queen
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6.3K Messages
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107.6K Points
2 years ago
Victoria Bampton a.k.a. The Lightroom Queen
www.lightroomqueen.com
Author of Adobe Lightroom Classic - The Missing FAQ and Adobe Lightroom - Edit Like a Pro books.
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barnett_williams
11 Messages
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196 Points
2 years ago
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Victoria_Bampton_Lightroom_Queen
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6.3K Messages
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107.6K Points
2 years ago
Victoria Bampton a.k.a. The Lightroom Queen
www.lightroomqueen.com
Author of Adobe Lightroom Classic - The Missing FAQ and Adobe Lightroom - Edit Like a Pro books.
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Rikk
Adobe Administrator
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9.5K Messages
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130.5K Points
8 months ago
Quality Engineering - Customer Advocacy
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aaron gang
3 Messages
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80 Points
3 months ago
Is this not a known and acknowledged problem by Adobe? Any clue why they are not racing to fix this?
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