richardmcgibbon's profile

2 Messages

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102 Points

Thu, Nov 7, 2019 8:51 AM

Lightroom Classic: Thumbnail strip not changing images

After upgrading to V9 last night my thumbnail strip is all but useless. It shows all the thumbnails but doesn't allow navigation between images. Clicking on an image in the strip will change images in the strip alone and not in either the grid or the loupe view. Any tips on how to fix
Thanks

Responses

Adobe Administrator

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10.3K Messages

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137.8K Points

2 y ago

A Preference File will survive a Lightroom uninstall/reinstall. Sometimes weird behavior is corrected/cured by resetting the preferences. 

Reset Procedure:
1. Close Lightroom.
2. Hold down [Alt/Opt]+[Shift] while restarting Lightroom. 
3. Overwrite the Preferences when prompted by the dialog.
4. Close Lightroom.
5. Restart Lightroom.Does the behavior continue after resetting the preferences?
Adobe Photography Products

Quality Engineering - Customer Advocacy

2 Messages

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102 Points

Nope, that seemed to have fixed it. Thank you very much, Rikk