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5 Messages

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110 Points

Wed, Feb 20, 2019 7:47 AM

Lightroom Classic: Tethered challenge

Hi. Tethered challenge . I use LR Classic CC Updated via Creative Cloud.


Recently updated updated firmware in D850 + Z7. I get an error message (on two different PCs, W10 (1809) pro 64) when trying "Tethered capture". Please see error message in attached picture. Appreciate if anyone here is a solution

Responses

Employee

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110 Messages

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2K Points

2 years ago

Hi,
Are you using any anti-virus program? Can you try adding Lightroom.exe AND tether_nikon.lrplugin\tether_nikon.exe to the exception list and try again?

I see that this was reported earlier by users as well when using certain anti-virus programs.

Let me know if that worked for you. Thanks.

5 Messages

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110 Points

2 years ago

Hi. Thanks for your quik reply. I only use windows Defender.
I have done the suggested tips and restarted my PC, but it is still the same problem..





BR Knut Ivar Helland

5 Messages

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110 Points

2 years ago

I have uninstalled Lightroom and re installed it after, but it does not fix the problem.
BR Knut Ivar Helland

497 Messages

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9.6K Points

2 years ago

Could you please let us know when you see this message, a Nikon camera connected to your machine?
In the Task Manager, do you see a process running for Nikon Tether? (Press CTR + ALT + Delete and then choose Task Manager.)

Thanks,
Sunil

5 Messages

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110 Points

2 years ago

Hi.
No it was not running, please see picture.



My operating system say's 64 bit and ACC say's 32 bit, is that a problem?

Thanks,
Knut Ivar Helland

5 Messages

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110 Points

2 years ago

Anybody?

497 Messages

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9.6K Points

2 years ago

I see in your screenshot, the dll is pointed to the ACC folder.
Are you not finding CRClient.dll in the "Adobe Lightroom Classic CC" folder?

Thanks,
Sunil

497 Messages

 • 

9.6K Points

2 years ago

Knut Ivar Helland has confirmed that the following workaround worked:

Copy “CRClient.dll” from “Program Files\Adobe\Adobe Lightroom Classic CC” to “Program Files\Adobe\Adobe Lightroom Classic CC\tether_nikon.lrplugin”.  

We are investigating this specific case.

Thanks,
Sunil