Bob_Smith's profile

69 Messages

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1.2K Points

Tue, Mar 16, 2021 4:07 PM

Lightroom Classic: Tethered Canon R5 works in 10.2! (sort of)

Thanks for adding R5 tether support!

In brief testing it works as expected except for one annoying detail.  If if close the tether capture control; or lose control because of the tether cable being disconnected... The only way to get it back is to quit Lightroom and re-launch.  There's no way to get back to that first dialog box where you set tethered parameters without doing so. (Im on MacOS 10.15.7)

Responses

69 Messages

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1.2K Points

3 m ago

Just tested further.  What I describe is not unique to the R5.  The cameras I've been tethering in Lightroom for years (Canon 5DSR) do the same thing.  Loss of connection for whatever reason means relaunching Lightroom to start tethering again.  This is new to 10.2

13 Messages

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246 Points

This is my experience as well. I haven't tried the 10.2 update with the R5 yet (will soon) but Canon tethering in Lightroom classic has been very delicate in handling lost connections for some time. 

By comparison, when using EOS utility set up to launch when a camera is connected the experience is much more stable and reliable. However, I prefer the functionality of LR native tethering because of the ability to have new photos simply inherit all settings from the previous photo, including crop (I'm almost always shooting to a specific crop).

I haven't posted about this here yet as I've only recently joined this forum but I'm happy to engage in any productive conversation around tethering - it's essentially how I work all day every day.

I'll follow up after using 10.2 a bit more if I see any improvement.

69 Messages

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1.2K Points

I always use EOS utility with new cameras until native tether support is added.  EOS utility is very reliable and will allow me to correctly name files with date/time where Lightroom doesn't.  Looooong time issue with Canon file renaming by LR during tethered import.  It ignores the time zone correction.  There are some ancient threads here somewhere about that.  Anyway for me the speed of the image display is significantly faster with Lightroom native tether.  That's more important to me than initial file naming.  

I'm typically shooting tethered when doing static studio setups where I want to precisely check lighting setup, product placement etc.  The vast majority of my work is done this way. 

13 Messages

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246 Points

3 m ago

I can confirm that Lightroom Classic 10.2 fails to start a new tether session after one has been stopped - requiring a quit and relaunch. I'm running macOS 10.15.7 on a MBP 16 inch and am currently using a 5DmkIII.

To reproduce:

1. Start a tether session in. LRC10.2

2. Close the tether session.

3. Attempt to start another tether session - the Tethered Capture Settings window does not open.

Otherwise, the tethering does feel more stable than in recent versions. It tends to recover from a USB disconnect or camera power down better than before - that is, when the "Detecting Camera" window comes up - but if the session is fully stopped, I do have to relaunch LRC to get up and running again.

Employee

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31 Messages

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694 Points

@Andy Franck , We are looking into this , the workaround here is to click the settings button at right end of tether bar. This would open the settings window. Thanks

13 Messages

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246 Points

Thanks for the reply. The settings button does work as intended, but at the risk of being one of those pain in the butt guys on the Internet (I promise, I'm not), this problem is predicated on the fact that the first tether session has ended (for whatever reason) and the settings button is not available.

It's a relatively minor bug and I'm okay quit/relaunching the few times I need to until it's fixed.

Adobe Administrator

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547 Messages

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10K Points

3 m ago

How are you closing the tether session? Clicking the Close button in the Tether bar?
When you invoke the Tether again, bring up the Import window. Does it detect the camera?
I couldn't reproduce the issue you mentioned.

@Bob_Smith 
I tried switching off the camera and then switching on. The Tether bar detected the camera. 

Thanks,

Sunil

69 Messages

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1.2K Points

@sunil_bhaskaran 

yes... clicking the close button.  Then it becomes impossible to start tethering again without relaunching LR.  As long as the tether bar or the "detecting camera" dialog is still on the screen, then reconnecting or turning on the camera will bring it back.  

This is a relatively minor annoyance but I do very long tethering sessions where stopping tethering becomes necessary for a variety of reasons.  My catalog is over 400k images. Quitting and relaunching is not painfully slow but its but its not blazing fast either... not something I want to have to do unless really needed.

Thank you!

Champion

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561 Messages

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9.6K Points

@sunil_bhaskaran 

Sunil, there might be a Mac-specific bug here. On Windows, after starting tethered capture (using an R5) and then closing the session by clicking the close button on the Tether tool bar, I can restart the session by starting over, i.e. File>Tethered Capture>Start Tethered Capture>OK on the Tethered Capture Settings dialog, and that brings up the Tethering toolbar as expected.

However, repeating that process on my Mac (10.14.6), on trying to restart tethering after the initial close, the Tethered Capture Settings dialog does not appear after clicking on File>Tethered Capture>Start Tethered Capture. Therefore to restart tethering does indeed require an LrC restart on my Mac. I checked the import dialog, and the camera was still detected. 

 

13 Messages

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246 Points

@sunil_bhaskaran 

Regarding switching the camera off and on (or unplugging USB and plugging back in) - this is something that would often lead to LR hanging or even crashing in recent versions. I spent most of yesterday tethered to an R5 that I intentionally set to sleep fairly quickly. So far reconnecting seems to be more reliable in 10.2. Much appreciated. 

10 Messages

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110 Points

3 m ago

Hello, I've been encountering this issue since the 10.2 update:

After quitting the tethered capture while still keeping Lighroom open and afterwards trying to start tethered capture again, upon clicking on 'Start tethered capture', I will immediately get this error:

unexpected error performing command: ?:0 attempt to index a nil value

Only restarting lightroom will let me start tethered capture again.

Hope this can be fixed soon!

Best,

Ikuma

69 Messages

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1.2K Points

I'm seeing the same thing except without any error message.  It's just impossible to restart tethered capture without relaunching LR.  At first I thought it was specific to a newly supported camera.  It isn't. It was reported in this thread... and confirmed a few times.  

https://feedback.photoshop.com/conversations/lightroom-classic/lightroom-classic-tethered-canon-r5-works-in-102-sort-of/6050d7b13facef17f7f33564 

Aside from this I feel like tethered capture is generally more reliable in 10.2.  Hopefully they'll fix this annoyance soon.

10 Messages

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110 Points

@Bob_Smith does that problem occur for you when you switch the camera off and back on? Because that doesn't cause any issue for me, neither does disconnecting the tether cable as it seems to be the case for you.

So perhaps yours is a new camera issue as well as this...

I'm using an old 5DS R btw

10 Messages

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110 Points

Forgot to add, I'm using Windows 10.

69 Messages

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1.2K Points

It works fine as long as the tether capture bar (or "detecting camera") stays on the screen.  Once that tether capture bar is closed, you have to relaunch Lightroom.  I mainly use a 5DsR as well

Employee

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31 Messages

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694 Points

@arpad_ikuma_csizmazia  Which camera are you using? Does it happen everytime? Is it possible for you to share a video of issue? 

Thanks,

Ruby

10 Messages

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110 Points

I'm using a Canon EOS 5DS R tethered to Lightroom, but I could try with a 5D mk IV later.

With the 5DS R, it happens every time I close the tethered shooting bar and want to start it again

I will try to take a video later as well

10 Messages

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110 Points

I've recreteated the issue with the 5D mkIV as well, I am usually using an extension USB cable along with a shorter cable, I removed the extension and had the same error with both cameras.

I've taken a shaky smartphone video (actually two, one with each camera), how should I best send it?

13 Messages

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246 Points

14 d ago

In my early use of 10.3 this issue does not appear to be fixed.  (Using MacOS 10.15.7 and Canon R5)

69 Messages

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1.2K Points

It's working for me... now on 11.4, M1 powered MacBook Air.  It steadily improved since I started this thread.  The tethering experience for me is the best its ever been.  I've been tethering Canons to LR for more than a decade now.  The only drawback now is you have to relaunch LR into Rosetta to start tethering as the tethering part of LR does not support running natively on Apple Silicon yet.  I'm hopeful that changes soon.