naestyoh's profile

428 Messages

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8K Points

Sat, May 18, 2019 9:45 PM

Lightroom Classic: Stops adding new HDR to queue

I can be making HDR shots from 3-photo sequences and then I realize that LR is receiving the command but not doing anything. Pulled up mac's Console and here's the error. I have to reboot LR to resume. https://imgur.com/a/FW0227D

Responses

799 Messages

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11.5K Points

2 y ago

No, reboot your Mac, not just LR.

428 Messages

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8K Points

This issue has survived through 20 reboots... should have mentioned that. 

Employee

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117 Messages

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2.3K Points

Hi,
We are not able to reproduce this behaviour in-house. To help us isolate this issue, can you create a new catalog, import the photo sequences for HDR shot and retry the merge operation?

-Satish

428 Messages

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8K Points

Have not yet created new catalog, but I did update to newest LR version which has new "texture" feature. Still happening. Both for Pano and HDR. The menu flashes when I do the keyboard shortcut combos, but LR doesn't do anything. All I get is a Console line:

"default	14:17:13.782199 -0700	Adobe Lightroom Classic	bad argument #1 to 'stringByAppendingPathComponent' (string expected, got nil)"

Employee

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117 Messages

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2.3K Points

Hi Sean,

I have sent you an email asking for more details to debug this issue. Please respond.

-Satish

799 Messages

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11.5K Points

2 y ago

 Might be a corrupt cache or application state, or directory damage. Please give your Mac the "once over"! Run the free Onyx (https://www.titanium-software.fr/en/o...), reboot. (In Onyx just run almost everything in the Maintenance tab, deselecting things you may not want deleted, like Launch Services . Hit the "Options" button and deselect more stuff like Cookies & Other Site Data, Browser History, Form Values, etc.), then hit Run Tasks. After it's done it will ask for a reboot. 

If that doesn’t fix it run Disk Warrior if you can ($120), (https://www.alsoft.com), reboot. If you can’t do Disk Warrior, at least run First Aid from Disk Utility. Also just doing a "Safe Boot" can clear out caches (restart, hold down shift until you see "Safe Boot" on the screen, then reboot normally. 

If that doesn’t work try launching Lightroom from your other (admin or test) account, with a new catalog, as a test. Does it run OK? If it does it may be a corrupted preference in your Username/Library folder. Check The Lightroom Queen site for instructions on how to reset your preferences (https://www.lightroomqueen.com). 


Let me know if it works!


799 Messages

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11.5K Points

You might also try reinstalling Lightroom Classic from scratch. First find Applications/Utilities/Adobe Installers/Uninstall Adobe Lightroom Classic, and use to uninstall, then reinstall from Creative Cloud (Menu Bar icon).