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Adobe Photoshop Family

32 Messages

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2.9K Points

Sun, Oct 22, 2017 8:03 PM

Lightroom Classic: SQL Database Corrupt

I just spent several no-kidding days uploading my stuff. Came upstairs to check and see if done (should have been - were only ~500 images to go when I checked 2 hours earlier) and the computer was shut down. Don't know why, and the second monitor was still on, so not sure it was a power issue. 

Rebooted. Relaunched. Get a dialogue that says "Unable to move some photos" informing me that the SQLite Database is corrupt. Options are "postpone 1 week" "resume later" and "try again." Try again gives same box. "Resume later" has left me at a spinning wheel with zero pictures for in "my photos" for last 20 minutes. 

The help link tells me to contact support. Support is closed for the weekend, except Twitter. 

I'm paying extra for the 1TB cloud, it's launch weekend, and there is no support?? Is this for real???

Responses

Official Solution

Adobe Administrator

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32 Messages

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992 Points

3 years ago

Hi Stefan, if you are facing the same issue then, please refer the related discussion here: https://forums.adobe.com/thread/2399510

Let us know if that helps.

118 Messages

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2.9K Points

3 years ago

Hi Mike, I will reach out to you offline to resolve this.

32 Messages

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2.9K Points

I called support earlier. They were unable to resolve and have escalated the issue (told me to expect callback in "24-48 working hours").

1 Message

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60 Points

@julie, I think I'm having a similar issue, can you help me? -Alexa

2 Messages

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80 Points

I have to commiserate with you as well.  I have spent DAYS uploading my photos - then got word that the catalogue was corrupt!  this is the second time in TWO MONTHS that I have had to open a new catalogue....Adobe remotely opened another catalogue, and got me transferring again - now - it is giving me a message that there is NO SPACE...really??? and I can't dump my trash because something from LR CC is in the trash?? I am super frustrated and really don't know where to go - both the computer  (which is one month old!) and my subscription to Adobe are new!! Just venting as I don't know where to go with this!!

32 Messages

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2.9K Points

3 years ago

It took a little longer than I might have hoped, but that mostly seems to be the result of an early adopter (me) finding a newish way to break the thing. Everything is fixed now. Thanks, Julie!

9 Messages

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202 Points

What was the solution to your issue?

32 Messages

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2.9K Points

3 years ago

That was the solution to my issue.