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7 Messages

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130 Points

Mon, Oct 26, 2020 7:29 PM

Solved

Lightroom Classic: Spot removal removing brush stroke

So I am using the brush tool on some of my photos and after that I decided to use the spot removal tool. Upon doing so it removed more than the spot. It actually ended up removing separate brush strokes I have made. I am not sure how this is possible but please look into this. 

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Official Solution

Adobe Administrator

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128.3K Points

2 months ago

Greetings,

Updates to the Adobe Photography Products were released yesterday and include a fix for this issue. Please install the December update, restart your system and verify that you are no longer experiencing the issue.

Thank you for your assistance in reporting, providing additional information and, most of all, for your patience.

Adobe Photography Products

Quality Engineering - Customer Advocacy

Adobe Administrator

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17.6K Points

3 months ago

Can you provide screenshots or a screen recording of what you are seeing?

7 Messages

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130 Points

Of course, I hope it helps

9 Messages

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140 Points

@Rick

Here's one better; I did a video.

 

808 Messages

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9.6K Points

3 months ago

If it just removed the brush effect under the spot, that's what I'd expect. If larger than the spot then that would not be expected. 

7 Messages

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130 Points

that's exactly what is happening but on a larger scale. I just posted a video of it. 

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130 Points

3 months ago

sure hope this shows it

Employee

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81 Messages

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1.6K Points

@Derek Richbell It would be helpful if you can share more details for this issue. 

Is this issue reproducible with the image you shared in the video with the develop settings? If so please share the image with develop settings (xmp file) or export the image to a fresh catalog and share with us. 

Regards,

Ganesh

9 Messages

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140 Points

@Derek Richbell

Ah. I see you did a video, too.  

808 Messages

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9.6K Points

3 months ago

On Windows, it does exactly what I'd expect. 

  • took a freckled area of skin
  • darkened it with the brush 
  • used spot removal to remove both dark and light spots 
  • no effect on the brushed area either under the spot removal or in the adjoining area
  • same result with
  • both Clone and Heal

Watched the video and couldn't see what you are trying to illustrate. Suggest that you focus on just one area with a single brush stroke and a single spot removal. You move around to fast and show too many areas. Just focus on one. Shot before and after with the brush then remove one spot and show that result. 

7 Messages

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130 Points

The spot removal is effecting other brush strokes. It is literally removing parts of the stroke. If you watch it a bit closely you'll see the highlighted areas where I selected to edit with the stroke were removed after I applied the spot removal. It's whacky. Hopeful this gets patched soon cause it's a pretty big glitch.

Adobe Administrator

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Derek,

I stepped through your video frame-by-frame and was particularly interested in the 20-24 second area of the video.  I noticed that though the brush overlay (green) does change after application of the spot heal but that it doesn't appear that the actual effect are is changed - only the overlay. 

Can you confirm this?

Does it happen on all images or just this image? Can you replicate this with a much more obvious adjustment so we can confirm whether this is an overlay artifact or an actual effect problem?

Adobe Photography Products

Quality Engineering - Customer Advocacy

7 Messages

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130 Points

So I can confirm it actually removes the effect of the brush. That one was a texture softening effect and once the spot removal was applied I noticed the softening was removed as well. I didn't want to change it because I am not sure if the glitch was a code read error due to the circumstances I applied but it had the same result on multiple photos in that collection. I removed some grass in another photo after applying the brush stroke and noticed it did the same effect where it removed the brush stroke I added. I will attempt to replicate it for you. 

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130 Points

3 months ago

Here is another video of the glitch I am experiencing with more dramatic colors to show the spot removal is effecting the brush stroke edit as well. 

Adobe Administrator

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3 months ago

I am not able to duplicate this on either Mac or Windows. Based on this, I would recommend resetting your preferences

Reset Procedure:

1. Close Lightroom.

2. Hold down [Alt/Opt]+[Shift] while restarting Lightroom.

3. Overwrite the Preferences when prompted by the dialog.

4. Close Lightroom.

5. Restart Lightroom.

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Adobe Administrator

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Thanks for the information. We've logged a bug to investigate.

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Tested and confirmed this on my end, too. Win 10 - I haven't tested thoroughly but seeing it when Exposure and/ or Shadows is used in the brush

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9.6K Points

3 months ago

Overview

  1. very slow, about 2-3 seconds per spot vs instantaneous on V9.4 
  2. like was reported for MacOS users, removing a spot undoes a brush stroke

I've been trying to recreate the MacOS problem on Windows and finally did it by accident. This is a freshly imported image. Below are screen captures:

  1. before brush 



  2. after brush



  3. after removing one spot 


    Depending on the spot, different areas of the bag are affected. 

Just FYI, this is a velvet bag for a Sony headset that could find lint in a NASA clean room. 

Note: This comment was created from a merged conversation originally titled Lightroom Classic 10: Spot removal problem on Windows

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9.6K Points

Update:

  1. exported image 2 as a 4K jpeg
  2. imported jpeg 
  3. performance restored, instantaneous spot removal
  4. excellent results
 

So the trick (technique) until we get a fix:

  1. perform all edits except spot removal
  2. export image as a jpeg
  3. import
  4. remove spots 

355 Messages

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6.3K Points

I've tried reproducing this problem and have been unable to get LrC 10 to misbehave.

Bill, can you provide more detailed steps with screen shots of brush work and spot removal?

28 Messages

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404 Points

I would add that since I use both LR and PS (along with others) in my workflow. I save all of my spot removal for PS. It is much more reliable and flexible. I have a brush preset that I use in Quick Mask mode utilizing content-aware. With it, I can remove any spots, most items, changing sizes on the fly as well as removing long spots or items, overhead wires, cracks in sidewalks, the dividing crease between cement blocks, etc.

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Anthony, 

 

I guess I don't understand what you want in addition to what I already supplied. Let me know and I'll do it sometime on Thursday. 

38 Messages

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678 Points

I had the same thing happen yesterday; spot removal in a previously brushed area caused part of the brushwork to disappear, but then removing a second spot caused it to come back. Also several seconds wait for each spot correction to be applied, sometimes with display blackout in the interval. Today I will try working with GPU turned off. Windows 10, LrC 10.

38 Messages

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678 Points

With GPU turned off everything works fine; instant spot heal and local adjustments. No blackouts. 27 in., 2460x1440 resolution display, Win 10.

1 Message

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60 Points

I am having this same problem.

Using Mac version of Adobe Lightroom Classic v10.0

Dawnita Hall

The world needs what you were created to give!

DawnitaHall.com

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142 Points

I'm having the same issues. Windows based

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9.6K Points

Trick, but not a resolution, use spot removal as the last step in the develop process while we wait for a fix from Adobe. 

 

The strange thing, is that the problem exists on one photo and then not on another. I've yet to find a pattern. 

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142 Points

Bill I find that's when the problem arises.  I have better luck if I do spot removal at the beginning of the development process.  Doing it AFTER local adjustments is when it spits the dummy out.

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9.6K Points

I attached samples earlier to show that it is working the other way for me, however I've since discovered that the problem on my system is completely random. Most of the time, it doesn't happen at all. My Lightroom is completely without any sort of mods, plug-ins, presets, etc.; straight out of the box from Adobe. 

 

9 Messages

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140 Points

3 months ago

So, when I went to record the video, I noticed that a few things had to be true for it to do this all the time. 

1) I had to select auto mask. 

2) I had to have more than one effects brush in play. 

This doesn't mean that it didn't do it in other situations, but that in order to cause it to do it all the time, I had to make sure I was doing these two things. 

Here's the video I posted above....

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Note that this problem has been completely unpredictable on my machine, however I decided to test your observations. My result is slightly different in that only Auto Mask causes the problem. I can use the adjustment brush as many times as I want as long as Auto Mask is off and then, no problems with Spot Removal. 

 

I'm going to start a new thread with this resolution / problem so that it will be more obvious to Adobe. Giving you credit! 

 

Link to new thread:

https://feedback.photoshop.com/conversations/lightroom-classic/adjustment-brush-with-spot-removal-bug-and-solution-until-adobe-fixes-it/5fa1b963bd25505315508a7d

 

(edited)

808 Messages

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9.6K Points

3 months ago

Resolved by i4detail, starting a new thread to focus on just the problem and solution so that Adobe doesn't have to wade through the previous long thread. The problem has been reported by both Mac and Windows users. I tested on Windows, don't know if anyone has tested on a Mac. 

 

Bug:

  • apply adjustment brush with Auto Mask on
  • remove a spot anywhere on the image, does not have to be in the masked area
  • an area of adjustment brush is undone 
  • remove another spot (doesn't have to be a real spot) 
  • a different area is undone or sometimes the lost area is redone 

Solution / go around:

  • don't use Auto Mask 

Solution / probably less acceptable

  • do all edits except spot removal
  • export the image at full resolution, no sharpening, as a jpeg
  • import the jpeg and remove spots 

Great work i4detail 

Note: This comment was created from a merged conversation originally titled Adjustment Brush with Spot Removal bug and solution until Adobe fixes it

Adobe Administrator

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@bill_3305731  Please keep all related posts together. It is harder for our teams to go searching for orphaned posts.  This post is authoritative and links directly to the Bug reporting system. 

(edited)

Adobe Photography Products

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Rikk, 

 

There are multiple unrelated posts in this thread which is why I started a separate one for just this problem. 

 

Bill 

355 Messages

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6.3K Points

3 months ago

@Bill_3305731,  I still cannot reproduce this bug, even following your steps.

Is this really removing the brush strokes or is it a GPU rendering issue? What happens when you return to the Library? Are the brush strokes still missing? I say this because my PC is too old to use the GPU for image processing - my GPU can only be used for display.

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140 Points

@anthony_blackett 

Oooh. Good call. You're right. It does display properly in the library. But, when I go back to develop, it's back to showing the wrong effect. Hang on...

 

If I export the image, it shows the original edits. 

 

If I shut down lightroom and re-open it, it displays correctly in the develop module. 

So it appears to be a display issue, not an actual changing of the mask issue. Good to know. Basically until there's a GPU hack/fix, treat it like Mysterio and don't believe what you see in the Develop module. 

Which is not the best situation to be in, but it is better than having to re-do the masks after the fact....

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142 Points

Good to know. I can breath a sigh of relief for the moment.

Employee

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81 Messages

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1.6K Points

3 months ago

@bill_3305731 @i4detail @Derek Richbell 

Please share a sample image along with develop settings (xmp file) where the issue is reproducible. Or export the image with settings to a fresh catalog and share with us. 

 

Regards,

Ganesh

 

9 Messages

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140 Points

3 months ago

Erm. Sorry. New here. How best to do that? I can't upload directly here. 

Employee

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81 Messages

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1.6K Points

You can upload to any storage like dropbox or others and share the link over here. 

If that does not work for you, please let me know.

Regards,

Ganesh

Champion

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902 Messages

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14.8K Points

3 months ago

This happen on my Mac 10.15.7 also. A few observations below

1. It seem to happen on most images but sometimes the change is VERY subtile. 

2. Switching to Library clears the issue.  

3. Exported file doesn't have the issue.

4. Happens on JPG and Raw files (didn't try a Tiff)

(edited)

808 Messages

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9.6K Points

3 months ago

Further more extensive tests on my Windows machine. Tests on DNG, JPG and RAF also including some performance impacts. Here are the details, I'll let you draw your own conclusions except for 3 of my observations: 

  1. Auto Mask is a performance hit
  2. Results are dependent on the image and number of modifications
  3. No issue with jpegs

 

New tests on a DNG:
 
1. GPU off, Mask on or off, the problem doesn't occur.  

  

2A. GPU on and Auto Mask on, for this photo, it is necessary to remove at least 3 spots before the brush is partially undone. Prior tests with this photo have caused the partial removal of brush strokes with only 1 spot removal. 
  
2B. Same as test 2A except Auto Mask is off. The problem doesn't occur until at least 4 spots are removed.  

  

3. Problem exists in the Develop module, returning to Library and the photo display correctly. Returning to develop and the problem returns. 

   

New tests on a JPG:
 
1. All tests show no problem. 
 
New tests on a RAF (Fuji raw): 
 
1. GPU off, Mask on or off, the problem doesn't occur. 
 
2A. GPU on and Auto Mask on, for this photo, it is necessary to remove at least 8 spots before the brush is partially undone.  

  

2B. Same as test 2A except Auto Mask is off. The problem doesn't occur even after 51 spots were removed. 
 
3. Problem still exists in Library module. The defect is exported. 

Note 1: Auto Mask slows down painting. 
 
Note 2: Auto Mask slows down spot removal by at least a factor of 4, probably more. 
 
Note 3: my hardware configuration 
 
HP Z440 
Xeon E5-1650 V4 6-core 3.6/4.0 GHz
64GB ECC RAM
Windows 10 Pro 64-bit 
Nvidia Quadro P2200 5GB (default scaling) 
Dell 27" 4K P2715Q 
Benq 32" 4K PD3200Q 
Samsung 950 Pro 512GB - C-drive
Samsung 860 EVO 2TB 
   -dedicated to Lightroom 
   -Samsung Rapid Mode active 
   -on a PCI-E adapter