13 Messages
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194 Points
Lightroom Classic: Slow UI when using Mac and Custom Display Profile
Hello,
Since upgrading to Lightroom Classic v10.0, all UI-related functionality is painfully slow. All editing functions are working correctly and quickly but scrolling through the catalogue or even scrolling a side panel is taking many long seconds to refresh. Unreasonably long.
Disabling GPU Accellaration has no affect on my Lightroom's performance.
macOS Mojave 10.14.6
Mac Pro (Late 2013)
3 GHz 8-Core Intel Xeon E5
32 GB 1866 MHz DDR3
AMD FirePro D700 6 GB
Responses
Official Solution
Rikk
Adobe Administrator
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10.1K Messages
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135.9K Points
6 m ago
Greetings All,
Update: 3/15/2021
Updates to Lightroom Classic and the Lightroom Ecosystem products for Desktop, Mobile and Web were released today and contain a fix for this issue.
Please refresh your Creative Cloud application and install your update when it becomes available. Thank you for your patience.
Thank you for your continued patience.
This thread is tracking issues related to a small group of customers who are seeing issues with very slow UI speed in Lightroom Classic 10.
The Lightroom Classic team continues to work on a permanent fix for this issue. It is a top priority. Stay subscribed to this thread as it will be your best conduit for information regarding this issue.
Update 02/24/2021:
This thread has been closed due to repeated improper behavior by a few of the respondents. This does not affect the issue being worked on or the resolution. Again, thank you for your patience
For review:
Affected Systems:
Mac (All OS versions applicable to Lightroom) where a custom display profile is in use. Using Lightroom Classic 10.0, 10.1, & 10.1.1
Not affected:
Mac Customers using stock OS display profiles and Windows Customers
To diagnose:
Substitute Adobe RGB or sRGB for your OS Monitor Profile in place of any custom profile you've created using a colorimeter tool or your monitor's software. If the system returns to normal speed it is due to this issue. If not, you should be creating or adding to new or different threads in this forum.
Available Temporary Workaround:
Revert to version 9.4 of Lightroom Classic via your Creative Cloud App. 9.4 does not have this issue and reverting should restore you to the behavior to which you were accustomed.
Some members on this thread are reporting that recalibrating provides them with relief. Others report that it has no effect.
Members of the engineering team may be contacting you for additional information and perhaps copies of custom display profiles. Thank you for any help you can provide to them.
This post will be updated as soon as more information becomes available.
(edited)
Quality Engineering - Customer Advocacy
39
lewis_kemper
70 Messages
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910 Points
6 m ago
I am having the same problem!
Mac Pro (2017)
3 GHz Intel Xeon W
64 GB
Radeon Pro Vega 56 8GB
Just to drop down a panel take almost 1 minute. Everything is painfully slow.
1
bill_3305731
1K Messages
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11.6K Points
6 m ago
Tip, on Windows, Lightroom gives the best performance in single screen mode with the Lightroom window at full screen.
Sad to say but you folks are using old and slow video cards with old and slow processors. Also as ATI is primarily focused on the gaming market, $for$, their cards tend to be slow for photo or video editing.
Yes, Nvidia needs some competition in this area but since the effective demise of Matrox; they are the only game in town. Maybe we could crowd fund a video card focused on photo editing, just joking of course as we'd still have to use a Nvidia chip.
Recommendation for 4K monitors, consider a 8GB Nvidia Quadro if there are drivers for macOS. For 5K monitors, 11GB would be better.
Lastly, each new release of Lightroom provides several performance improvements and usually at least one slowdown. For V10, we took at hit with scrolling in, mostly, the Develop module. But the balance overall is a significant improvement. On my machine (6-core Xeon, Nvidia Quadro, dual 4K monitors), the hit is very minor.
22
Brad Bahr
3 Messages
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86 Points
6 m ago
Upon upgrading from v9.4 to v10, certain UI actions in Lightroom have become incredibly slow. The most noticeable is scrolling in Library Grid view. I experienced no lag/hesitation in any of the 9.x versions, but in version 10, scrolling in Library Grid view is almost unusable (several seconds to scroll a couple of rows). I downgraded back to v9.4 and all lag went away. I'm running a 2016 Macbook Pro 16GB RAM with Radeon Pro 455 2GB VRAM. MacOS Catalina 10.15.7.
3
0
lewis_kemper
70 Messages
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910 Points
6 m ago
Apple says all IMac Pros are metal compatible
6
daw1d
4 Messages
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90 Points
6 m ago
Same here. 16" Macbook Pro, 6core, 32GB ram, 5500M 8GB, and after update to LRC V10 it is unusable! With last version it was ok, not blazing fast but 100% usable for work. Now it is working approx 5 times slower. Changing modules, copy and paste photo settings. I am also working on desktop with Ryzen 3900X, 64GB ram, RTX2070Super and after update the performance is same or maybe even little bit faster. So I updated also on my MBP and its disaster :(
(edited)
0
bill_3305731
1K Messages
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11.6K Points
6 m ago
$ for $ laptops are much slower than desktops. Nvidia cards are faster than AMD. As hardware gets pushed by software for better performance, the fast equipment gets faster and the slow equipment... Well you get the picture.
Your MBP is great for Linux software development but for high performance photo or video editing, get a $4-6,000 gaming laptop to compete with a $2-3,000 desktop.
3
0
lewis_kemper
70 Messages
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910 Points
6 m ago
Bill you say Adobe doesn't list compatible cards. If I was to add an external GPU to my iMac Pro how would I find out which model would be compatible with Lightroom?
27
0
casper_pedersen_7749526
7 Messages
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140 Points
6 m ago
Same; mac mini 2020, i7, 32gb mem.
Also I see that all previews are been regenerated, which does not help either. Also opening Metadata is dead slow.
1
caseygrimley
10 Messages
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172 Points
6 m ago
I'm in the same boat.
Mac Pro 2010, 2x3.46GHz, 28GB RAM, 1TB Evo SSD, Radeon RX580 8GB
I've done all the usual checks and tweaks like turn off sync, address, face, turn off/on GPU acceleration, purge cache, build 1:1 previews, delete previews, then rebuild them again.
The only thing that speeds it up is if I resize the Lightroom window to less than half of my screen (4K 27") which is not ideal.
12
davidmantripp
16 Messages
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214 Points
6 m ago
I have exactly the same configuration and exactly the same problems. Tried all the usual tricks. Applying presets in bulk, which took 10-20secs in 9.4 now takes 10-20 _minutes_, and then Lr insists on rewriting all XMP data. Also, Delete Key no longer removes a gradient, and when removing using menu, the animation is gone. Seems to be some other weird UI things happening, its quite disconcerting.
I can't recall ever having performance issues with Lr before....
2
bill_3305731
1K Messages
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11.6K Points
6 m ago
Is anyone having these problems on a Windows machine? If this is strictly macOS, that will help the Lightroom developers isolate the issue.
3
0
jakemckee
4 Messages
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80 Points
6 m ago
After years of complaining about how slow LR Classic is, the latest 2021 update brought me great joy... at least for the first two sessions I was using it. It was flat out peppy! Images were opening fast, going through the pick process was moving at a rapid clip.
Then today, the third session I'm using LR Classic 2021, it's BOGGED down slow. Slower than 2020 previously. I restarted the computer, left all other apps closed, and same speed behaviors.
I am running the latest MacOS Catalina 10.15.7 and have made no OS or software updates after updating LR Classic to 2021 version.
I'm running on a 2019 MacBook Pro laptop with no other issues of any kind.
7
0
Christoph Meyerdierks
2 Messages
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76 Points
6 m ago
I'm running on macos 10.14.6 on a Mac Pro 5,1 with maxed out specs and a Radeon VII graphics card. My Lightroom library is quit large but this was no problem before. I switched back to version 9.x so I can use Lightroom again. Version 10 was not usable at all, freezing all over the place.
1
moritzfaehse
7 Messages
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144 Points
6 m ago
Same issue here, hardware seems not the be the reason for the problem:
14-Core i9 10940x
128GB DDR4 RAM
AMD Radeon VII 16GB
Running 10.15 Catalina
New v10 Lightroom is very slow. Seconds after first start it was very fast, soon after everything started to slow. Even the curser lags. Activity monitor on MacOS shows huge CPU usage of LR even when idle.
4