AC

13 Messages

 • 

194 Points

Thu, Oct 22, 2020 5:05 PM

Lightroom Classic: Slow UI when using Mac and Custom Display Profile

Hello,

Since upgrading to Lightroom Classic v10.0, all UI-related functionality is painfully slow. All editing functions are working correctly and quickly but scrolling through the catalogue or even scrolling a side panel is taking many long seconds to refresh. Unreasonably long.

Disabling GPU Accellaration has no affect on my Lightroom's performance.

macOS Mojave 10.14.6

Mac Pro (Late 2013)

3 GHz 8-Core Intel Xeon E5

32 GB 1866 MHz DDR3

AMD FirePro D700 6 GB

Responses

44 Messages

 • 

494 Points

7 m ago

Adobe's silence is disturbing. It may mean that they are assessing the need to work on this issue based on the impact it has on customers combined with the work it takes to fix it (its cost effectiveness, if you have to call it by name). And if it turns out that it is limited to a few users (which would surprise me, however), the risk is that it will not be taken into account, betting on its disappearance over time as the material and the users' work context evolve. Let's hope that many of us will complain and consider changing software even if it's unpleasant (for me, it would be, but I have to keep working with updated tools).

So, Adobe, please do something for Lightroom lovers!

2 Messages

 • 

70 Points

7 m ago

I am using an EIZO CS2370 display, a custom color profile and macOS 10.14.6. Lightroom 10.1 makes macOS completely unresponsive as soon as I enter the development module. I cannot even shut the system down other than pressing the power button. Lightroom 10.0 works fine, though.

(edited)

9 Messages

 • 

232 Points

7 m ago

Hey, I'd like to know if it's possible to have LR CC 9.4 and LR CC 10.0 installed to the same computer, side by side ?
Thanks

3 Messages

 • 

84 Points

7 m ago

10.1.1 is out with no mention of this problem being addressed.

https://helpx.adobe.com/lightroom-classic/kb/fixed-issues.html

January 2021 release (version 10.1.1)

    Specific files missing Lens Metadata do not sync and cause sync to stop completely.

2 Messages

 • 

70 Points

6 m ago

Hi, 

Right after install, I am having issues with extremely slow editing, scrolling through photos, adding or applying changes to images.

The laptop was new and had 16 GB but now it is upgraded to:

Device name DESKTOP-C69QGDA
Processor Intel(R) Core(TM) i7-10875H CPU @ 2.30GHz   2.30 GHz
Installed RAM 64.0 GB (63.9 GB usable)
Device ID 455D2FFB-86F5-4D5D-9408-D46ACF0BF1E9
Product ID 00325-81810-72643-AAOEM
System type 64-bit operating system, x64-based processor


I can no understand what is causing the problem and making the lightroom almost unusable?

Can you look into issue please, if this is not improved i will ask for refund as free software does 10x faster job in editing pictures from my SONY a7ii which is pretty old and images are tiny in size.

Thanks

Note: This comment was created from a merged conversation originally titled LIghtroom Classic: Slow editing/scrolling

2 Messages

 • 

70 Points

6 m ago

I have the exact same problem it is unworkable, I do not want to hassle with reverting back to 9.4. Catalog is too big to export and then import from. We just need adobe to fix this bug quickly. It is impossible to get any work done in a timely manner!

Big Sur running lightroom 10.1

stuck like this until I shut it down- super frustrating!

iMac (Retina 5K, 27-inch, Late 2014)

4 GHz Quad-Core Intel Core i7

32 GB 1600 MHz DDR3

AMD Radeon R9 M290X 2 GB

2 Messages

 • 

70 Points

6 m ago

Depuis cette grosse mise à jour qui m'a emmenée vers Catalina je n'ai que des problèmes.

Tout d'abord mon Mac est très ralenti dès que j'ouvre un fichier Adobe et Ligthroom est devenu un cauchemar.

J'ai un Pentax K1 et je travaille en RAW jusque là je n'avais aucun problème mais à présent il peine à importer, la retouche est extrêmement lente, chaque action se fait au ralenti et à présent lorsque j'exporte mes photos il s'éteint et la relance est extrêmement lente.

Je ne vois pas comment je peux continuer à travailler dans ces conditions !

Si vous avez quelques conseils je vous en serai reconnaissante.

Google Translate: 

Since this big update that took me to Catalina I have only had problems.
First of all my Mac is very slow when I open an Adobe file and Ligthroom has become a nightmare.
I have a Pentax K1 and I work in RAW until then I had no problem but now it struggles to import, the retouching is extremely slow, every action is done in slow motion and now when I export my photos it s 'off and recovery is extremely slow.
I don't see how I can continue to work under these conditions!
If you have any advice I will appreciate it.

Note: This comment was created from a merged conversation originally titled Lightroom Classic: Problèmes à l'exportation / Export problems

33 Messages

 • 

422 Points

6 m ago

I thought I'd just chip in here in case this helps any of you. I am now (I dread typing these words) problem free!

I have a 2019 27 inch Mac. At the time I was running Catalina.

I started having the problems discussed when the new LR release was launched (beginning of November); my screen froze completely every time I opened LR and then my Mac crashed. At that time Adobe told me to uninstall and reinstall LR, which I did to no avail.  Rick then told me to go to Apple as it was probably a problem there. This I did.

Apple helped me to erase my Mac completely and reinstall it. There were a few hiccups along the way, but when I got hold of a senior member of the Apple support team, things started to improve. I'm not a technical person (! at all!) so please bear with me, but as I remember it, when the Mac operating system was reinstalled, instead of using the Time Machine, it was all done manually to avoid bringing bugs back that may have been there. And from then onwards I haven't had any problems. Sorry to be so vague about the process, but it has worked.

33 Messages

 • 

422 Points

6 m ago

I've also subsequently upgraded to Big Sur - all fine.

9 Messages

 • 

178 Points

6 m ago

During installation, the update should check whether LR works properly with the existing hardware and software after the update. If this is not the case, the update must abort the installation.

2 Messages

 • 

70 Points

6 m ago

I have been on chat for 2.5 hours with Adobe help.  After much trouble shooting, Version 9 works perfectly with Big Sur.  The issue is the preview speed on Version 10.1.1.  Jan 13th, there was an update to LR Classic and it totally messed up the preview speed in the program.  If you have this issue, reinstall version 9 LR Classic.  The issue is not with the graphics card or anything else with the computer, as all other programs work fine.  Hopefully this will save you hours of aggravation.

Note: This comment was created from a merged conversation originally titled Lightroom Classic V 10.1.1 Problems with Mac

1 Message

 • 

60 Points

6 m ago

I also have this problem ! I'll now use the Adobe RGB profile as substitute and this helps. 

iMac (Retina 5K, 27-inch, Late 2015)

3,2 GHz Quad-Core Intel Core i5

AMD Radeon R9 M380 2 GB

1 Message

 • 

60 Points

6 m ago

mixed experience here:

MacPro6,1 macOS 10.14.6:

LR9 just fine

LR10 lags badly unless main display set to sRGB in System Preferences, no matter what LR hardware acceleration and preview settings

MacBookPro11,5 macOS 10.14.6:

LR9 and LR 10 just fine

12 Messages

 • 

178 Points

6 m ago

This problem is still going on with no end in sight. Is there anybody from Adobe that can at least assure us that they are trying to work on this problem?

As many others I have discovered that using SRGB profile is the only thing that lets lightroom work normally which of course means color calibration it’s not possible

I have discovered a semi work around in that after trying many profiles I have discovered that the Wacom Cintique pro RGB profile works with few delays and this closer to my own monitor calibration profiles but not perfect

However it is clear that it is a software problem so if you are listening Adobe please let us know that you were working on it or if not then we can move on.  

(edited)

6 Messages

 • 

136 Points

6 m ago

I experience the same problem with LR10 (MacPro 5.1, 64 Go RAM, Radeon RX 580 8Go).

Moreover, some colleagues of mine have the issue with Adobe Premiere Elements 2021 on new iMacs 27 using Mac OS Big Sur. The only solution is to set to sRGB in System Preferences with both softwares...

Really problematic.