21 Messages
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486 Points
Wed, Dec 27, 2017 1:09 PM
Lightroom Classic: Slideshow Export Hangs
When I try to export a slideshow 720p or 1080p from LR Classic from my main catalogue the export hangs. But if I export from a seperate catalogue (containing one wedding) from either a separate mac or the same mac it works fine.
I seem to have been having the same issue for a couple of years now and can't seem to find a fix for the main catalogue, which has meant me not doing slideshows for wedding clients during this time, which is a shame.
Any thoughts?
LR Classic 7.1
Mac OS 10.13.2
I seem to have been having the same issue for a couple of years now and can't seem to find a fix for the main catalogue, which has meant me not doing slideshows for wedding clients during this time, which is a shame.
Any thoughts?
LR Classic 7.1
Mac OS 10.13.2
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3 months ago
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john_kluchka
8 Messages
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276 Points
a year ago
Adobe - I expect my subscription fee refund until you have fixed this.
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tobias_remmer
3 Messages
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174 Points
a year ago
0
reetesh_mukul
49 Messages
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744 Points
a year ago
We will look into this issue and try to reproduce it internally.
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john_kluchka
8 Messages
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276 Points
a year ago
0
tobias_remmer
3 Messages
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174 Points
a year ago
Creating a slideshow in Lightroom never works. It hangs forever while displaying "Export Slideshow as Video" in the top left corner. Many users have reported this problem for YEARS:
https://feedback.photoshop.com/photoshop_family/topics/lightroom-classic-slideshow-export-hangs?topic-reply-list%5Bsettings%5D%5Bfilter_by%5D=all&topic-reply-list%5Bsettings%5D%5Bpage%5D=1#reply_20308659
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ddphoto
33 Messages
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530 Points
a year ago
Used it solidly for a day and it was progressing as expected. Then after adding some more images (HEIC and some jpegs) it started to hang. Quit and Restarted 3 times and then it finally started working again.
The status information needs to be improved so it is clear what is going on. If there is a pre-roll processing step that makes up the time, then then drilling into the status should say that. Then it should really say processing image number XX of YY. Add some more feedback and quote how much has been written to disk. Be even more helpful and start to estimate the time that this will complete. Currently it just says exporting. If there really is an issue making it to the point of writing to disk - report that there is an error.
I suspect there is some engineering opportunity to speed this process up with some parallelisation. I don't see a lot of cores lighting up when slide show is being rendered.
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john_kluchka
8 Messages
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276 Points
a year ago
My only solve was getting the graphics card software update, but I wouldn’t be surprised if other issues might hang up the process. Love the idea of getting better status info and error messages when something goes wrong.
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matthew_zory
68 Messages
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1.1K Points
10 months ago
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todd_shaner_6660895
Champion
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2.3K Messages
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38K Points
10 months ago
As mentioned in my previous replies here:
1) It appears a previous bug when using Portrait and Landscape images with Option> Zoom to Fill Frame checked is back (or was never fixed). Try unchecking that option and then restarting LR.
2) In the Library module select all of the image files to be used in the Slideshow. Go to menu Library> Previews> and select 'Build 1:1 Previews.' This fixed the issue with landscape and portrait images using 'Zoom to Fill Frame' checked so it may also fix your issue.
3) Update your graphics driver by going to the manufacturer's site and downloading the latest drivers for your GPU.
BTW I'm having no Slideshow issues using LR 9.2 on my Windows 10 version 1903 system. That includes mixed landscape and portrait images, 'Zoom to Fill Frame' checked and 1080p video output.
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john_kluchka
8 Messages
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276 Points
10 months ago
1
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