8 Messages
•
326 Points
Lightroom Classic: Red and blue artifacts randomly appear on previews and exported photos
Hi,
we have been experiencing a weird issue since a month or so. some blue or red rectangle will show up in images randomly while we are browsing files in LR. When we can see them if we change photo and come back it will disappear. If they are present in a preview they will be exported and then in photoshop or any image viewer the rectangle will be present. They are not present on the original files.
This problem happens pretty much randomly and doesn't seem to be tied to any specific gear we use. We shoot with over a dozen different 7D and 7D MK II, the memory cards are all new and rotated, some photos are transferred by USB cable and some by card readers. The photos are first imported on at least 3 to 4 different computer. They are however calibrated and retouched on the same computer here at our HO. The Graphics Processor option is disabled in LR CC Classic.
Any idea how to fix this problem? We are currently managing 3000 to 9000 photos per week in LR and it is pretty troublesome right now.
Here are my system specs:
Windows 10 - Business Edition 64-bit v.10.0.17763
Lightroom CC Classic 64-bits v.8.0 Build 1193777
Intel i7-7700 3.6ghz processor
8gb RAM
HD Graphics 630 (24.20.100.6286)
Thank you
we have been experiencing a weird issue since a month or so. some blue or red rectangle will show up in images randomly while we are browsing files in LR. When we can see them if we change photo and come back it will disappear. If they are present in a preview they will be exported and then in photoshop or any image viewer the rectangle will be present. They are not present on the original files.
This problem happens pretty much randomly and doesn't seem to be tied to any specific gear we use. We shoot with over a dozen different 7D and 7D MK II, the memory cards are all new and rotated, some photos are transferred by USB cable and some by card readers. The photos are first imported on at least 3 to 4 different computer. They are however calibrated and retouched on the same computer here at our HO. The Graphics Processor option is disabled in LR CC Classic.
Any idea how to fix this problem? We are currently managing 3000 to 9000 photos per week in LR and it is pretty troublesome right now.
Here are my system specs:
Windows 10 - Business Edition 64-bit v.10.0.17763
Lightroom CC Classic 64-bits v.8.0 Build 1193777
Intel i7-7700 3.6ghz processor
8gb RAM
HD Graphics 630 (24.20.100.6286)
Thank you
Responses
koro_9i4842e5w3g9w
29 Messages
•
518 Points
2 y ago
This instance (just left and below of centre) occurred in the result of a PS panorama merge (this image is a screen shot the merged psd file):
I repeated the merge using the same source files and got a clear result (this image is also a screen shot a psd file):
0
0
jeff_montgomery_7900872
11 Messages
•
200 Points
2 y ago
0
0
reed_cavanagh
166 Messages
•
3.5K Points
2 y ago
Hi,
this issue will be fixed in our upcoming release.
To "fix" the issue for thumbnails showing this issue, you need to change a setting - e.g. toggle Optics/Lens corrections for the image.
Thanks,
Ignacio
1
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vinny_6929067
1 Message
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60 Points
2 y ago
0
0
kevin_gourley
3 Messages
•
110 Points
2 y ago
I am on the latest version of Adobe Lightroom Classic CC 8.0 build 1193777 running on a 2013 Macbook Pro running Mojave 10.14.1
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0
bruce_unruh
1 Message
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62 Points
2 y ago
0
0
benjamin_6467207
1 Message
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60 Points
2 y ago
Current lightroom CC Classic on windows 10. Intel i7 and intel HD graphics.
It appears in about 1 out of 50 images exported to full size JPEGs, and in totally random sizes and places.
Please fix this. It is a very serius bug.
/Benjamin
0
0
kevin_gourley_7dgtl6kow5y6i
1 Message
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60 Points
2 y ago
0
0
Rikk
Adobe Administrator
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10.1K Messages
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135.8K Points
2 y ago
Quality Engineering - Customer Advocacy
6
walkerphotographyco
2 Messages
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80 Points
1 m ago
Help. This has been ongoing for years.
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0