OGuyDave

9 Messages

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150 Points

Wed, Nov 18, 2020 11:04 PM

Not a problem

Lightroom Classic: print output incorrectly rendered

Output doesn't reflect what's in the LrC Print window. Mac Preview of generated jpg is on the left, LrC Print window is on the right.

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Rikk

Adobe Administrator

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9.2K Messages

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127.7K Points

2 months ago

Can you post the JPG of the Mac Preview?

(edited)

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OGuyDave

9 Messages

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150 Points

The Mac preview is on the left of screenshot in the original post. Here’s a link to the .jpg file: https://www.dropbox.com/s/vrkt5v060qdmn9h/AllMaps.jpg?dl=0

Thanks so much for looking into this.

OGuyDave

2 months ago

Rikk

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I am not seeing what you are seeing. Can you show me your printer settings on the RH side?

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2 months ago

OGuyDave

9 Messages

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150 Points

Screenshots of the right side of the print window

Let me know if you need anything further.

OGuyDave

2 months ago

Rikk

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9.2K Messages

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It comes out correctly for me when I try your file.

Notice the JPEG is Portrait not Landscape (like in Preview). You may have something as simple as a corrupt preference file.

Reset Procedure:

1. Close Lightroom.

2. Hold down [Alt/Opt]+[Shift] while restarting Lightroom.

3. Overwrite the Preferences when prompted by the dialog.

4. Close Lightroom.

5. Restart Lightroom.

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2 months ago

Additional info: I have a second monitor, which is set to full screen mode. It appears normal, but if I click on the image, I can see a small section of the enlargement, which is incorrectly rendered, but differently, it appears, from what I originally posted.

Screenshot of second monitor at 1:1

Second monitor after enlarging (one click)

As you can see, this is a .psd file. Similar problems occur with eight other .psd files I've created in this project I'm doing.

Thanks again.

OGuyDave

2 months ago

OGuyDave

9 Messages

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150 Points

Rikk:

You said it comes out correctly, but what you're seeing (well, what I'm seeing)

is the incorrect rendition. The correct image is what is on the right side of my

initial post, in the LrC print window, and the first image in the post I sent at 4:07ET.

I'll try your preferences suggestion and see what happens.

Thanks.

OGuyDave

(edited)

2 months ago

OGuyDave

9 Messages

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150 Points

Rikk:

Resetting the preferences did not solve the problem.

OGuyDave

2 months ago

OGuyDave

9 Messages

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150 Points

2 months ago

Rikk:

More info. It appears to be stemming from the .psd file, which you can find at

https://www.dropbox.com/s/q8r0acuk2aigv7i/AudubonCorkscrew.psd?dl=0

It is this file, imported to LrC, that exhibits the behavior you see above.

When, in PS, I save as a .jpg, the anomalous behavior does not occur. So I've worked around it, but you still might want to look into the .psd problem.

Thanks.

OGuyDave

Rikk

Adobe Administrator

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127.7K Points

That is a good tip. I will try it with your PSD file as well and see what I see.

However, this is what I see. The second monitor at full screen looks fine too.

(edited)

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2 months ago

OGuyDave

9 Messages

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150 Points

Yep. It looks good there. However, did you do a "Print to File" and take a look at the .jpg that's created? It's obvious that I've been playing around with this pic (added a color layer), so I don't know if that's had an effect on the problem. Thx.

OGuyDave

2 months ago

Rikk

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Here is the result

Here is the print to file result

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2 months ago

OGuyDave

9 Messages

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150 Points

Rikk:

Well, not sure what to say here. Looks like it's OK now. I've tried to recreate the problem with an older version of the .psd, but I'm running into other problems, which I'm not going to pursue.

Thanks very much for your involvement in this. It's nice to know that this avenue is available if I have any other issues in the future.

Stay safe.

OGuyDave

2 months ago

Rikk

Adobe Administrator

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9.2K Messages

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127.7K Points

Thanks for the update.

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2 months ago

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OGuyDave

Lightroom Classic: print output incorrectly rendered

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